Customer Service jobs at American Express Global Business Travel
Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsHSBC Customer Service Officer
American Express Global Business TravelAmex GBT seeks a Customer Service Officer to support HSBC Travel operations in India. Responsibilities include handling travel service queries, collaborating with regional peers, addressing policy inquiries, managing …
IndiaOn-siteFull-timeActiveTeam Coach
American Express Global Business TravelLead and coach a remote team of 25-35 Travel Counselors, provide coaching, quality oversight, onboarding, and customer service support while driving data‑driven improvements.
Bangalore,IndiaOn-siteFull-timeActiveCCU Customer Coordination Manager
American Express Global Business TravelAmerican Express Global Business Travel (GBT) seeks a CCU Customer Coordination Manager to lead travel implementation projects for clients. The role reports to the Unit Leader within the S.I.D. business unit and …
Gurgaon, IndiaOn-siteFull-timeActiveTravel Counselor Apprentice
American Express Global Business TravelAmex GBT seeks enthusiastic, customer-focused freshers to join as Apprentice Travel Consultants. The role offers hands‑on training in travel bookings, customer service, and itinerary planning. Responsibilities include …
Gurgaon, IndiaOn-siteFull-timeActiveManager – Digital Services (Meetings & Events Technology Services)
American Express Global Business TravelAmex GBT seeks a Digital Services Manager to lead a globally distributed team based primarily in India and other locations. The role drives strategy and execution of Events Websites, Mobile Apps, and Virtual/Hybrid …
Gurgaon, IndiaOn-siteFull-timeActiveSenior Customer Reporting Specialist
American Express Global Business TravelAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Gurgaon, IndiaOn-siteFull-timeActiveService Design Process Analyst
American Express Global Business TravelAmerican Express Global Business Travel seeks a Service Design Process Analyst to bridge customers and technical teams, translating business needs into functional requirements. The analyst will map current processes, …
Gurgaon, IndiaOn-siteFull-timeActiveTeam Coach
American Express Global Business TravelTeam Coach at Amex GBT leads a remote team of 25‑35 Travel Counselors, driving service excellence and compliance. Responsibilities include coaching, performance reviews, onboarding, and quality investigations. The role …
Bangalore, IndiaOn-siteFull-timeActiveSenior Travel Consultant
American Express Global Business TravelSenior Travel Consultant at American Express Global Business Travel provides expert travel advisory and booking services for corporate clients, ensuring compliance and exceptional customer experience.
Gurgaon, IndiaOn-siteFull-timeActiveCustomer Crisis Business Analyst
American Express Global Business TravelAmex GBT seeks a Customer Crisis Business Analyst to support the Customer Crisis Recovery Program. The analyst will monitor the team mailbox for potential threats to travelers, deliver critical information and reports …
Gurgaon, IndiaOn-siteFull-timeActiveTravel Counselor
American Express Global Business TravelTravel Counselor role at American Express Global Business Travel in Gurgaon. Join a remote team delivering exceptional service to corporate clients. Responsibilities include advising on travel arrangements, analyzing …
Gurgaon, IndiaOn-siteFull-timeActiveLead Travel Consultant
American Express Global Business TravelTraveler Care unit at American Express Global Business Travel provides 24/7 high-touch travel services for corporate clients. The Lead Travel Consultant advises and arranges complex domestic and international travel …
Gurgaon,IndiaRemoteFull-timeActiveLead Travel Consultant
American Express Global Business TravelLead Travel Consultant at American Express Global Business Travel in Bangalore. Drives international ticketing, airline relationships, and corporate travel services. Manages reservations, ticketing, fares, visa …
Bangalore, IndiaOn-siteFull-timeActiveSenior Travel Counselor
American Express Global Business TravelTravel Services Team at American Express Global Business Travel provides corporate travel solutions and exceptional client experiences. The Senior Travel Counselor advises and arranges travel for business customers, …
Bangalore,IndiaRemoteFull-timeActiveForecasting and Planning Analyst
American Express Global Business TravelForecasting and Planning team at Amex GBT drives strategic planning across markets to enhance customer service and profitability. The analyst develops short‑ and long‑term forecasts using econometric data, Anaplan and …
IndiaOn-siteFull-timeActiveClient servicing manager
American Express Global Business TravelAmerican Express Global Business Travel (GBT) helps clients optimize travel programs and drive revenue across APAC. The Client Servicing Manager manages and grows a client portfolio, handles queries, leads …
Mumbai,IndiaOn-siteFull-timeActiveSenior Travel Consultant
American Express Global Business TravelSenior Travel Consultant at Amex GBT provides expert travel booking and client service for corporate customers. Leverages GDS expertise (Galileo, Sabre, Amadeus, Apollo) to arrange domestic and international travel, …
Gurgaon, IndiaRemoteFull-timeActiveForecasting and Planning Analyst
American Express Global Business TravelForecasting and Planning team at American Express Global Business Travel drives strategic multi‑market planning to enhance customer service and profitability. The analyst creates and maintains short‑ and long‑term …
Gurgaon,IndiaOn-siteFull-timeActiveService Delivery Leader
American Express Global Business TravelAmex GBT is a global travel management company that empowers colleagues to inspire through travel. The Service Delivery Leader will head a critical analytics service delivery team, ensuring high‑quality, predictable …
Gurgaon, IndiaOn-siteFull-timeActiveSenior Travel Consultant
American Express Global Business TravelSenior Travel Consultant at Amex GBT manages APAC travel for corporate clients, handling booking via GDS, providing 24/7 support, and ensuring policy compliance. Works hybrid 3 days office 2 days remote, flexible …
Mumbai, IndiaHybridFull-timeActive