Customer Experience jobs at AXIS BANK LTD. in Maharashtra
Explore 12 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsCustomer Experience and Technology
AXIS BANK LTD.Customer Experience and Technology Team at Axis Bank focuses on designing, documenting and continuously improving end‑to‑end banking processes to enhance customer journeys. The role creates SOPs, BRDs and user manuals, …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Experience and Technology Team
AXIS BANK LTD.Customer Experience and Technology Team at Axis Bank focuses on enhancing client interactions and streamlining technology solutions. The role drives end‑to‑end communication lifecycle, crafts business requirement …
Mumbai,IndiaFull-timeActiveCustomer Experience and Technology Team
AXIS BANK LTD.Customer Experience and Technology Team at Axis Bank focuses on delivering consistent, high‑quality communications and digital solutions for customers. The role ensures all email, SMS, letters and WhatsApp messages are …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Experience and Technology Team
AXIS BANK LTD.Customer Experience and Technology Team at Axis Bank focuses on enhancing customer communications and driving technology solutions. The role manages end‑to‑end communication lifecycles, documents business requirements, …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Officer, Trade & Forex
AXIS BANK LTD.Wholesale Banking Product Team at Axis Bank focuses on delivering trade finance solutions to corporate clients. The Customer Service Officer handles trade service requests, processes transactions, and ensures compliance …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Specialist - Voice
AXIS BANK LTD.Axis Phones team at Axis Bank focuses on delivering seamless inbound customer experiences and driving financial solutions through cross‑sell and upsell. The Customer Service Specialist – Voice resolves queries and …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Specialist - Voice
AXIS BANK LTD.Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader? No Team Size: Grade: Business: Retail Operations Department: � Axis Phone Sub - Department: Axis Phone Location: …
Mumbai,,IndiaFull-timeActiveAffluent Business NRI Client Experience Manager
AXIS BANK LTD.Affluent Business at Axis Bank drives NRI client experience transformation. The manager leads digital projects and cross‑functional initiatives to redesign onboarding, servicing and UI/UX, improving NPS and reducing …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Specialist - Voice
AXIS BANK LTD.Axis Phone team at Axis Bank engages customers via inbound contact center to deliver seamless service and financial solutions. The Customer Service Specialist resolves queries on first contact, ensures high satisfaction …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Specialist - Voice
AXIS BANK LTD.Axis Phone team at Axis Bank engages customers via inbound contact center to deliver seamless service and cross‑sell financial solutions. The Customer Service Specialist resolves queries and complaints on first contact, …
Mumbai,,IndiaOn-siteFull-timeActiveCustomer Service Specialist - Voice
AXIS BANK LTD.Axis Phone team at AXIS BANK engages customers via inbound contact center to deliver seamless service and financial solutions. The Customer Service Specialist resolves queries and complaints on first contact, meets …
Mumbai,IndiaOn-siteFull-timeActiveVirtual Relationship Manager, Priority
AXIS BANK LTD.About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service …
Navi Mumbai,IndiaOn-siteFull-timeActiveOperation CPC Customer Service - Retail
AXIS BANK LTD.Retail Lending Department at Axis Bank focuses on providing loan products and supporting small business financing. The Operation CPC Customer Service role handles post‑disbursement customer queries, manages service …
Pimpri Chinchwad,IndiaOn-siteFull-timeActiveQuality Manager
AXIS BANK LTD.Axis Virtual Centre (AVC) at Axis Bank focuses on delivering seamless digital banking experiences. The Quality Manager leads the QA department, developing assurance plans, monitoring productivity, and driving process …
Navi Mumbai,IndiaFull-timeActiveBranch Relationship Officer Service
AXIS BANK LTD.Branch Banking Department at Axis Bank drives deposit growth and customer experience. The Branch Relationship Officer-Service ensures operational excellence, high NPS, and compliance through BOHI metrics, NFTR …
Navi Mumbai,IndiaOn-siteFull-timeActiveVirtual Relationship Manager, Priority
AXIS BANK LTD.About Axis Virtual Centre: < Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service …
Navi Mumbai,IndiaRemoteFull-timeActiveNational Business Manager, Credit Cards - Customer Value Management
AXIS BANK LTD.Axis Virtual Centre engages customers digitally to deliver seamless banking experiences. The National Business Manager leads a 5‑member core team and oversees 500 tele‑callers and unit managers across six Indian cities, …
Navi Mumbai,IndiaOn-siteFull-timeActiveBusiness Analyst, Customer Service Analytics
AXIS BANK LTD.BIU (Business Intelligence Unit) at Axis Bank drives data‑based decisions across retail, insurance and investment products. The Business Analyst creates product strategies, performs root‑cause analysis and generates …
Mumbai,IndiaOn-siteFull-timeActiveBranch Teller
AXIS BANK LTD.Branch Banking team at Axis Bank drives retail customer engagement and deposit mobilization. The Branch Relationship Officer provides financial solutions, cross‑sells banking and third‑party products, processes …
Kalyan,IndiaOn-siteFull-timeActiveCustomer Service Officer Trade & Forex
AXIS BANK LTD.Wholesale Banking Product Team at Axis Bank focuses on delivering trade and forex services to corporate clients. The Customer Service Officer processes service requests, liaises with relationship managers and …
Mumbai,IndiaOn-siteFull-timeActive