Customer Service jobs at eClerx Services
Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsCustomer Operations Executive
eClerx ServicesCustomer Operations Executive supports eClerx's global clients by delivering chat-based customer service and sales. The role involves engaging customers, upselling, handling objections, documenting interactions in CRM, …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesOutbound Voice Team at eClerx Services focuses on resolving technical issues for customers through proactive outreach. The Analyst makes outbound calls, diagnoses problems, guides customers through troubleshooting …
Chandigarh,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesAnalyst at eClerx Services in Chandigarh, India. The role focuses on inbound US Voice customer service, driving sales and upselling while ensuring exceptional customer experience. Responsibilities include answering …
Chandigarh,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesThis role is an inbound chat analyst for eClerx Services, focusing on customer service and sales in the US market. The analyst handles chat inquiries, provides product information, and drives upselling opportunities. …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServiceseClerx Services’ Customer Care team in Pune focuses on inbound US voice support, driving sales and upselling. The Analyst handles incoming calls, actively listens, and identifies product opportunities while ensuring …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Team at eClerx Services focuses on delivering outstanding service to US customers via inbound chat, driving sales and upselling. The Analyst responds to chat inquiries, engages customers to understand …
Chandigarh, IndiaOn-siteFull-timeActiveAssociate Process Manager
eClerx ServicesNetwork Operations team at eClerx Services, responsible for delivering high‑availability IP/Ethernet services to enterprise customers. The Associate Process Manager leads Tier 2/3 incident resolution, hardware lifecycle …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Service Analyst supporting voice process operations in Mumbai. Handles night shift duties, troubleshooting Tier 1.5 technical issues, coordinating technicians, and ensuring SLA compliance. Provides real‑time …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Operations – Voice Process team at eClerx Services handles voice support for telecom customers. The Analyst provides Tier 1.5 technical assistance, monitors service status, troubleshoots issues, and coordinates …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesOutbound Voice Analyst at eClerx Services, part of the global Outbound Voice Team focused on delivering technical support to customers. The role involves making outbound calls, diagnosing technical issues, guiding …
Chandigarh,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Executive for inbound US Voice Process focused on sales and upselling. Deliver outstanding service to US customers, answer calls, understand needs, provide product info, upsell, handle objections, document …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services handles inbound US chat support with a focus on sales and upselling. The Analyst engages customers via chat, addresses inquiries, promotes products, and documents interactions in …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesOutbound Voice Team at eClerx Services handles customer outreach for technical issue resolution. The Analyst makes outbound calls, diagnoses problems, guides customers through troubleshooting steps, and documents …
Chandigarh, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Analyst at eClerx Services in Pune, Maharashtra, India. The analyst is the first point of contact for inbound US voice calls, delivering exceptional customer service while driving sales and upselling of …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services handles inbound US voice calls, delivering service and driving sales. The Analyst answers calls, assesses customer needs, provides product information, and upsells to meet sales …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServiceseClerx Services’ Customer Care team in Chandigarh drives inbound US Voice sales and upselling. The Analyst handles incoming calls, actively listens to customer needs, provides accurate product information, and closes …
Chandigarh,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services handles inbound US voice calls, focusing on service and sales. The Analyst answers calls, assesses customer needs, provides product information, and drives upselling to meet sales …
Chandigarh, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team handles inbound US chat interactions, delivering service and driving sales through upselling. The Analyst engages customers via chat, answers product queries, documents interactions in the CRM, and …
Chandigarh, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services handles inbound US voice calls with a focus on sales and upselling. The Analyst answers calls, assesses customer needs, provides product information and actively pursues upsell …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesOutbound Voice Team at eClerx Services focuses on resolving technical issues for customers through proactive outreach. The Analyst makes outbound calls, diagnoses problems, guides customers through troubleshooting …
Chandigarh, IndiaOn-siteFull-timeActive