Customer Service jobs at eClerx Services in Maharashtra
Explore 11 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsCustomer Operations Executive
eClerx ServicesCustomer Operations Executive supports eClerx's global clients by delivering chat-based customer service and sales. The role involves engaging customers, upselling, handling objections, documenting interactions in CRM, …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesThis role is an inbound chat analyst for eClerx Services, focusing on customer service and sales in the US market. The analyst handles chat inquiries, provides product information, and drives upselling opportunities. …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Team at eClerx Services handles inbound US voice calls, focusing on sales and upselling. The Analyst answers calls, assesses customer needs, provides product information, and drives revenue through …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Operations – Voice Process team at eClerx Services handles voice support for telecom customers. The Analyst provides Tier 1.5 technical assistance, monitors service status, troubleshoots issues, and coordinates …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAssociate Process Manager
eClerx ServicesAssociate Process Manager at eClerx Services in Pune leads teams to troubleshoot and improve customer operations in telecom and cable. Responsible for performance reporting, metric monitoring, client/vendor reviews, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Analyst
eClerx ServicesSenior Analyst at eClerx Services, a global leader in productized services, focuses on escalation and service operations for ISP environments. The role drives incident response, root‑cause analysis, and cross‑functional …
Mumbai, Maharashtra, IndiaFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services delivers outstanding service to US inbound callers while driving sales and upselling. The Analyst handles incoming calls, answers product queries, documents interactions in the CRM, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Executive for inbound US Voice Process focused on sales and upselling. Deliver outstanding service to US customers, answer calls, understand needs, provide product info, upsell, handle objections, document …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Analyst
eClerx ServiceseClerx Services – Service Orchestration team builds and operates support services for US and international enterprise customers in ISP and data centre environments. The Senior Analyst handles high‑priority incidents, …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Analyst at eClerx Services in Pune, Maharashtra, India. The analyst is the first point of contact for inbound US voice calls, delivering exceptional customer service while driving sales and upselling of …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care team at eClerx Services handles inbound US voice calls, delivering service and driving sales. The Analyst answers calls, assesses customer needs, provides product information, and upsells to meet sales …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAssociate Program Manager
eClerx ServicesVoice Process Team at eClerx Services focuses on optimizing call center operations and customer service delivery. The Associate Program Manager leads troubleshooting processes, conducts performance reviews, capacity …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesThis role involves handling inbound US voice calls, delivering top-tier customer service while driving sales and upselling. The analyst will greet callers, actively listen, and identify opportunities to promote products …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesAnalytics team at eClerx Services supports digital marketing initiatives by analyzing campaign data and building reports. The Analyst gathers data from email marketing, customer journeys, and other channels, creates …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesThe Analyst role at eClerx Services in Mumbai supports voice process operations, ensuring high‑quality customer service during night shifts. The position requires strong communication, problem‑solving, and technical …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAssociate Process Manager
eClerx ServicesAssociate Process Manager at eClerx Services in Pune leads a high‑performing team within the Customer Operations – Chat division. With 4‑9 years of experience, the role focuses on troubleshooting, process improvement, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesCustomer Care Team at eClerx Services handles inbound US voice calls, delivering top‑tier service while driving sales. The Analyst answers calls, probes customer needs, provides product info, and upsells to meet …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesAnalyst at eClerx Services supports inbound US voice operations, delivering top‑tier customer service while driving sales and upselling. The role requires engaging callers, understanding their needs, and guiding them …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAssociate Process Manager
eClerx ServicesEvent & Incident Management Team at eClerx Services monitors and coordinates network outages and service‑impacting incidents for telecom and ISP customers. The Associate Process Manager acts as the operational bridge …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAnalyst
eClerx ServicesA customer care executive will handle inbound US voice calls, delivering service and upselling products. Responsibilities include answering calls, listening, providing accurate information, handling objections, …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActive