Client Service Systems jobs at EXL in Maharashtra
Explore 18 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsSenior Executive-Back-End/Voice/ Customer Service-Inbound
EXLWe are looking for a Senior Executive to manage inbound customer interactions across phone, chat, email, and WhatsApp. The role requires 3+ years of customer service experience, strong English communication, and …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive
EXLSenior Executive role focused on client application support and insurance market expertise. Requires deep knowledge of London and Lloyds markets, policy rating, issuance systems, and data analysis. Must handle high …
Pune, Maharashtra, IndiaHybridFull-timeActiveExecutive-Back Office-Customer Service
EXLA senior administrator at EXL drives the smooth operation of back‑office functions, ensuring efficient office systems, timely scheduling, and robust administrative support. The role supervises staff, prepares detailed …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAssistant Manager
EXLAssistant Manager role at EXL focuses on leading a high‑performing team in a hybrid environment in Pune. The incumbent will drive quality and productivity, ensuring that service standards meet or exceed client …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Executive Back Office Underwriting Support Services
EXLBack Office Underwriting team at EXL supports delegated underwriting processes for UK insurance clients. The role handles high‑volume TOBA transactions, broker management, and policy document analysis while escalating …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveAssistant Manager - Customer Service Strategy & Planning - Customer Engagement
EXLAssistant Manager leading customer service strategy and planning, overseeing teams to ensure quality, productivity, and continuous improvement. Drives coaching, feedback, and escalation management, supports new hires, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveExecutives
EXLThis role supports EXL's customer care operations by ensuring high-quality service for UK-based clients. The Executive will navigate multiple systems, gather and analyze customer data, and resolve issues efficiently. …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Executive - Business Process & Service Excellence - Quality Excellence
EXLThe Quality Compliance Analyst monitors process transactions to ensure client standards are met and identifies improvement opportunities. They provide feedback, prepare reports, analyze performance, and coordinate …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive
EXLSenior Executive responsible for managing and updating client data within the UK insurance sector. Oversees the collection, evaluation, and electronic filing of application documents, ensuring accuracy and completeness. …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Executive-Business Process & Service Excellence - Quality Excellence
EXLOversee transaction monitoring aligned with QSD standards, delivering constructive feedback to associates and compiling precise quality reports. Evaluate performance trends, refresh SLA metrics, and engage in …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive
EXLThe Senior Executive will play a pivotal role in supporting the insurance operations by gathering and updating client data, evaluating applications, and ensuring accurate electronic filing of documents. With a strong …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Executive
EXLThe Senior Executive will oversee client data management and support application processing within the P&C insurance sector. Responsibilities include gathering and updating information in client systems, evaluating …
Pune, Maharashtra, IndiaHybridFull-timeActiveAssistant Manager-Back-End / Blended / Customer Service-Email + Chat + Voice
EXLAssistant Manager overseeing back‑end, blended, and customer‑service operations across calls, chats, and email. Responsible for ensuring SLA compliance, process adherence, and continuous improvement. Leads daily …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive - MIS-Workforce Management-WFM
EXLSenior Executive responsible for managing WFM data systems, preparing accurate reports, analyzing trends, ensuring real‑time adherence, and supporting UK client communication.
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAssistant Manager-Back-End / Blended / Customer Service-Email + Chat + Voice
EXLWe are looking for a Process Trainer to design, deliver, and manage training programs that ensure employees understand and follow company processes, policies, and workflows. The role also supports improving employees’ …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveAssociate
EXLBack Office team at EXL supports core administrative functions, ensuring smooth operations across client engagements. The Associate manages office systems, coordinates schedules, provides administrative support, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveCustomer Service Representative - Customer Care Non-Voice Back-End Transaction Processing Complex
EXLCustomer Service Representative – Customer Care Non‑Voice Back‑End Transaction Processing Complex. This role functions as a claims adjudicator, reviewing and evaluating claim submissions to ensure accuracy and …
Pune, Maharashtra, IndiaHybridFull-timeActiveCustomer Service Representative
EXLCustomer Service Team at EXL handles order processing, inquiries and account management for domestic and international shoppers. The Representative processes orders, resolves issues across voice, chat and email …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveExecutives
EXLEXL is seeking an experienced Executive to manage inbound and outbound calls in a 24/7 environment. The role requires a strong background in utilities and the ability to translate business writing into clear, concise …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Assistant Vice President
EXLSenior Assistant Vice President – EXL leads operational delivery for utilities outsourcing, ensuring seamless migrations and consistent service. The role drives performance metrics, negotiates SLAs, and establishes …
Pune, Maharashtra, IndiaOn-siteFull-timeActive