Customer Service jobs at EXL in Uttar Pradesh
Explore 17 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsAssistant Manager Voice Customer Service
EXLAssistant Manager Voice Customer Service leads a team of customer service agents to deliver high-quality voice support. The role focuses on monitoring process performance, reporting, and continuous improvement to reduce …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveCustomer Service Representative
EXLVoice Operations team at EXL handles insurance finance and accounting support. The role manages inbound and outbound customer calls, updates systems, escalates issues, and works to maximize cash inflows while reducing …
Noida, Uttar Pradesh, IndiaFull-timeActiveExecutive Back Office Customer Service
EXLEXL, a global leader in data‑driven operations, seeks an Executive Back Office Customer Service professional to oversee administrative functions, streamline office systems, and enhance customer support. The role …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutives Back Office Customer Service
EXLJoin EXL as a Retirement Associate, where you will play a key role in managing retirement and benefits programs. You will perform detailed calculations and analyses of retirement plans, including service repurchase, …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutives-Voice-Customer Service
EXLSenior-level role focused on voice and webchat customer service, requiring strong communication, multitasking, and decision-making skills.
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive
EXLCustomer Service team at EXL delivers exceptional multi‑channel experiences. The Executive handles customer inquiries via chat, phone, and email, ensuring high C‑SAT scores through efficient resolution and accurate …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive Back-End Non Voice Customer Service Email
EXLDedicated customer service professional with strong reading and writing skills, adept at managing client email inquiries and ensuring timely resolution. Experienced in collaborative team environments and flexible shift …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveBackoffice, Customer Service
EXLBack Office team at EXL processes US Property & Casualty insurance transactions, handling mid‑term changes, endorsements, coding, and correspondence. The role performs data entry and document validation to meet strict …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveAssociate-Back Office-Customer Service
EXLA dedicated Associate in Back Office Customer Service, skilled in claim processing and bill entry, supports operational excellence by integrating procedural changes, ensuring accuracy, and maintaining high productivity. …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive-Back-End/ Non Voice / Customer Service -Webchat
EXLThis role focuses on delivering high‑quality customer support through webchat, addressing inquiries about contracts and service issues. The representative monitors key performance indicators such as average handle time, …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive Back End Non Voice Customer Service Webchat
EXLCustomer Service team at EXL handles client interactions via webchat, focusing on contract queries and occasional outbound calls. The role ensures first‑contact resolution, adheres to quality and SLA standards, and …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive Back-End Non Voice Customer Service Email
EXLThis role involves reading and responding to client emails, collaborating with team members across shifts, and ensuring exceptional customer service through attention to detail and strong communication skills.
Noida, Uttar Pradesh, IndiaHybridFull-timeActiveAssociate-Back Office
EXLEXL Operations team in Noida drives efficient back‑office customer service for insurance clients. The Associate supports claim processing, bill entry, and quality reviews while training peers and identifying error …
Noida, Uttar Pradesh, IndiaFull-timeActiveExecutive Back-End Non Voice Customer Service Email
EXLThis role involves reviewing and responding to client emails, ensuring accurate and timely actions. The candidate must possess strong reading and writing skills, be a collaborative team player, and adapt to varying …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveSenior Executive-Back Office-Customer Service
EXLSenior Executive – Back Office – Customer Service at EXL is responsible for independently conducting complaint investigations, ensuring thorough documentation, adherence to SLAs, and timely resolution. The role involves …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveExecutive Customer Care Non-Voice Back-End Transaction Processing
EXLThis role supports customer care by processing manual and online changes to personal information, including address updates, interested party modifications, billing adjustments, and policy reissues. Candidates should …
Noida, Uttar Pradesh, IndiaHybridFull-timeActiveExecutive Customer Care Non-Voice Back-End Transaction Processing Complex
EXLEXL seeks an Executive Customer Care specialist to support non-voice transaction processing and back-end operations. Candidates should have up to two years of customer service experience in BPO or insurance, strong …
Noida, Uttar Pradesh, IndiaHybridFull-timeActiveExecutives Customer Care Non-Voice Back-End Transaction Processing Complex
EXLProficient in English and back‑office transaction processing, with strong numerical and MS Office skills. Ideal for US shift roles requiring quick learning and teamwork.
Noida, Uttar Pradesh, IndiaHybridFull-timeActiveAssociate
EXLCustomer Service team at EXL ensures process transactions are handled per desktop procedures, meeting SLA targets and maintaining quality standards. The role involves daily reporting, adherence to attendance schedules, …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveCash Application Specialist
EXLAccounts Receivable team at EXL focuses on accurate cash application and ledger management. The specialist reconciles customer payments, generates invoices, monitors disputes, and provides detailed reporting while …
Noida, Uttar Pradesh, IndiaHybridFull-timeActive