Customer Service jobs at HDFC ERGO
Explore 31 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsSenior Associate - Customer Experience Management
HDFC ERGOJOB PROFILE Department CEM Function Customer Service Experience Position Senior Executive/ Deputy Manager Band JM 2 Location Mumbai Reporting To AVP/DVP Our Vision To be the most admired insurance company that enables …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSenior Manager, Customer Experience Management
HDFC ERGOCustomer Experience Management team at HDFC ERGO leads strategic CX initiatives, redesigning end‑to‑end journeys and driving digital transformation. The Senior Manager guides a team of managers, influences senior …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAssistant Agency Manager
HDFC ERGOShould be willing to work in captive inbound call center set up, preferably should have inbound call handling experience Comfortable with rotational shift and weekly offs Preferably from BFSI / call center / Customer …
Patna, Bihar, IndiaOn-siteFull-timeActiveDeputy Manager
HDFC ERGOCustomer Experience Management team at HDFC ERGO focuses on enhancing client interactions across insurance services. The Deputy Manager drives cross‑functional improvement projects, documents requirements, and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveManager, Health Claims Services
HDFC ERGOHealth Claims Services team at HDFC ERGO processes medical cashless and reimbursement claims, ensuring timely adherence and quality control. The manager oversees claim allocation, stakeholder coordination, grievance …
New Delhi, Uttar Pradesh, IndiaFull-timeActiveDeputy Manager, Operations & Services
HDFC ERGOBranch Operations team at HDFC ERGO focuses on delivering seamless insurance services across its network. The Deputy Manager ensures compliance, audit quality, and digitization while training sales partners and managing …
Kolkata, West Bengal, IndiaOn-siteFull-timeActiveSenior Executive, Renewal Retention
HDFC ERGOHDFC ERGO General Insurance team focused on customer retention and renewal revenue. Leads rigorous follow‑up of renewals across premium paying, overdue and lapse stages, ensuring high monthly collection targets while …
Modasa,Gujarat,IndiaOn-siteFull-timeActiveDeputy Manager, Operations & Services Group
HDFC ERGOOperations & Services Group at HDFC ERGO focuses on branch operations excellence and compliance. The Deputy Manager leads compliance, audit, and branch administration initiatives, conducts trainings for sales and …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveManager
HDFC ERGOHDFC ERGO General Insurance team focuses on delivering high‑quality insurance services across India. The Manager leads design and execution of training programs, oversees quality monitoring of customer interactions, and …
New Delhi, Uttar Pradesh, IndiaOn-siteFull-timeActiveDeputy Manager, Operations & Services Group
HDFC ERGOOperations & Services Group at HDFC ERGO oversees end-to-end policy issuance and compliance for health, travel, and miscellaneous insurance products. The Deputy Manager drives productivity, leads automation initiatives, …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveDeputy Manager, Renewal Retention
HDFC ERGORenewal Retention team at HDFC ERGO drives revenue through customer retention by managing policy renewals. The Deputy Manager leads rigorous follow‑up of premium payments, monitors overdue and lapse cases, and ensures …
Behrampur,Odisha,IndiaFull-timeActiveDeputy Manager Operations & Services Group
HDFC ERGOOperations & Services Group at HDFC ERGO focuses on ensuring operational excellence and compliance across insurance services. The Deputy Manager leads full audit cycles, develops risk management plans, and prepares …
Udupi, Karnataka, IndiaFull-timeActiveAgency Manager
HDFC ERGOAgency Management team at HDFC ERGO oversees the development and growth of its agency network. The role trains and mentors advisors, resolves channel partner queries, and meets customers with partners to drive fresh …
Lucknow, Uttar Pradesh, IndiaOn-siteFull-timeActiveSenior Manager, Operations & Services Group
HDFC ERGOOperations & Services Group at HDFC ERGO oversees end-to-end policy issuance for Health, Travel, OEM and Miscellaneous products. The Senior Manager leads a team of 15-20, drives productivity, ensures audit compliance, …
New Delhi, Uttar Pradesh, IndiaFull-timeActiveAssistant Agency Manager
HDFC ERGOAssistant Agency Manager at HDFC ERGO General Insurance. Leads development of the agency network in Boisar, Maharashtra, mentoring advisors, handling partner queries, and meeting customers to drive fresh sales and …
Boisar, Maharashtra, IndiaHybridFull-timeActiveManager, Operations & Services Group
HDFC ERGOOperations & Services Group at HDFC ERGO drives insurance operational excellence and service delivery. The Manager oversees OEM monitoring, MIS publishing, reconciliation, audit compliance, and leads automation …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveAssistant Agency Manager
HDFC ERGOAgency Management Team at HDFC ERGO develops and expands the agency network across Lucknow. The Assistant Agency Manager trains advisors, resolves partner queries, and meets customers with channel partners to drive …
Lucknow, Uttar Pradesh, IndiaOn-siteFull-timeActiveManager, Health Claims Services
HDFC ERGOHealth Claims Services team at HDFC ERGO processes medical cashless and reimbursement claims, ensuring timely adherence and quality. The Manager oversees claim allocation, stakeholder coordination, grievance management, …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveAssistant Agency Manager
HDFC ERGOAgency Management Team at HDFC ERGO focuses on expanding and strengthening the agency network. The Assistant Agency Manager develops new agency relationships, mentors advisors on products and processes, and resolves …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveManager, Health Claims Services
HDFC ERGOHealth Claims Services team at HDFC ERGO processes medical cashless and reimbursement claims. The manager oversees TAT adherence, grievance management, quality checks, stakeholder coordination, claim allocation and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActive