Customer Engagement jobs at Kotak Mahindra Bank

Sky Phygital - Relationship Manager-Sky Channel

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer …

Sky Phygital Relationship Manager

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer …

Customer Service Manager, Customer Service Desk

Customer Service Desk team at Kotak Mahindra Bank ensures seamless client interactions and issue resolution across banking services. The Customer Service Manager leads a group of service agents, oversees daily …

Sky Phygital - Relationship Manager-Sky Channel

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer …

Cec Officer, Correspondence, Credit Cards, Customer Experience Center, Customer Service

Customer Experience Center, Kotak Mahindra Bank handles inbound communications for credit card customers. The CEC Officer processes correspondence, resolves queries, and ensures service quality for the credit cards …

Sky Phygital Relationship Manager

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer …

Customer Service Manager, Support Services, Customer Service

Support Services - Customer Service team at Kotak Mahindra Bank ensures high‑quality client interactions across retail asset services. The Customer Service Manager monitors emails and calls, drives process improvements, …

Team Member, Customer Experience, HO & Support, Customer 360

Customer Experience team at Kotak Mahindra Bank ensures debit card fraud complaints are monitored, investigated and resolved. The role audits suspicious transactions, coordinates with branches, banks and regulators, and …

Relationship Manager

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer …

Customer Service Officer, R-WBG Operations, Customer Service Desk

Customer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer resolves issues, processes requests, and ensures service quality. Mumbai, India, on-site, full-time.

CEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service

CEC Officer responsible for handling customer queries and complaints via email, ensuring SLA compliance, accurate logging, and adherence to information security and quality norms. The role requires proactive learning, …

Relationship Manager

Relationship Manager – Customer Engagement at Kotak Mahindra Bank focuses on acquiring and nurturing high‑net‑worth clients within the Priority Banking segment. The role drives cross‑sell opportunities across the bank’s …

Premier Acquisition Manager - CASA-Sales

Premier Acquisition Manager at Kotak Mahindra Bank drives acquisition and management of High Net‑Worth Individuals for retail loan products, focusing on building a robust CASA book and selling third‑party products. The …

Customer Service Representative, Relationship Banking Group

Relationship Banking Group at Kotak Mahindra Bank focuses on delivering personalized banking solutions to retail customers. The Customer Service Representative handles inbound inquiries, resolves account issues, and …

Team Member - Customer Experience - Support Services

Elite Relationship Manager-Household-BRANCH BANKING

Kotak Mahindra Bank’s Elite Relationship Manager team drives growth and deep engagement with High Net Worth clients in Nagpur. The role focuses on acquiring new HNW customers, cross‑selling banking products, and …

Sky Service Social Media RM Sky Channel Customer Service

Manage Sky Channel's social media customer service, responding to inquiries, monitoring engagement, and collaborating with teams to improve brand experience.

Team Member - Customer Experience - Support Services

CX Expeditor at Kotak Mahindra Bank drives timely resolution of customer complaints and service requests. Tracks pending items, prioritizes those overdue beyond 7 days, and collaborates with cross‑functional teams to …

Sky Phygital Relationship Manager

Relationship Officer – Customer Engagement responsible for acquiring and managing high-net-worth individuals within Kotak Mahindra Bank’s Priority Banking segment. Focuses on deepening client relationships, enhancing …