Customer Service jobs at Kotak Mahindra Bank in Mumbai

Customer Service Manager, Customer Service Desk

Customer Service Desk team at Kotak Mahindra Bank ensures seamless client interactions and issue resolution across banking services. The Customer Service Manager leads a group of service agents, oversees daily …

Customer Service Officer, R-WBG Operations, Customer Service Desk

Customer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer resolves issues, processes requests, and ensures service quality. Mumbai, India, on-site, full-time.

Sky Service CCU - SME, Sky Channel-Customer Service

Sky Channel-Customer Service team at Kotak Mahindra Bank delivers specialized support to banking customers, ensuring high satisfaction through expert guidance. The Sky Service CCU - SME handles complex queries, provides …

Customer Service Officer, Operations

Customer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer processes service requests, resolves issues, and ensures compliance with banking standards. Mumbai, …

Team Member, Customer Service Product Support Service, Non Branch Banking

Customer Service Team at Kotak Mahindra Bank focuses on delivering seamless product support for non‑branch banking customers. The role handles inbound inquiries, resolves issues, and ensures service quality across …

Team Member - Customer Experience - Support Services

CX Expeditor at Kotak Mahindra Bank drives timely resolution of customer complaints and service requests. Tracks pending items, prioritizes those overdue beyond 7 days, and collaborates with cross‑functional teams to …

Service Delivery Officer

Service Delivery Officer – Branch Banking – Service at Kotak Mahindra Bank is responsible for managing personalized service requests for high‑net‑worth customers, ensuring compliance with audit and regulatory standards, …

Team Member - Customer Service-Product-Support-Service

Kotak Mahindra Bank seeks a dedicated Team Member to support non‑branch banking operations in Mumbai. The role focuses on delivering exceptional customer service, resolving product and service issues, and ensuring …

Team Member - Customer Experience - Support Services

Service Manager

Service Manager – Branch Banking – Service at Kotak Mahindra Bank is a key role focused on delivering exceptional customer service and operational excellence across branch locations. The incumbent will lead daily branch …

Team Member, Customer Service

Customer Service Team at Kotak Mahindra Bank ensures high‑quality client interactions and drives continuous improvement of service standards. The role conducts service call and email audits, builds dashboards, and …

Service Delivery Officer

We seek a courteous, detail‑oriented Service Delivery Officer to manage personalized service requests and ensure smooth operational support for high‑net‑worth customers. The role coordinates with internal teams, …

Team Member - WBG HO / IPO / CIP

Wholesale Business team at Kotak Mahindra Bank provides customer service for WBG HO / IPO / CIP operations. The role handles client inquiries, processes transactions, and ensures service quality in a high-volume …

Documentation, Kotak Private Banking, Customer Service

Private Banking Documentation Team at Kotak Mahindra Bank ensures accurate and compliant documentation for high‑net‑worth clients, supporting the Private Banking division's service excellence. The role involves …

Elite Banker-Inbound-Branch Banking-Service

We are looking for a customer-focused and experienced Elite Banker - Inbound to support branch banking operations and deliver high-quality service to walk-in customers. The Elite Banker will play a key role in servicing …

Service Officer

Service Officer responsible for handling cash, demand drafts, cheque deposits and general customer inquiries with speed and accuracy. Identifies additional business opportunities and delivers quality service to promote …

Team Member - WBG Operations - Customer Service Desk

A customer‑centric operations professional responsible for managing day‑to‑day trade transactions, ensuring compliance, and coordinating with internal and external stakeholders. The role involves handling trade finance …

Service Delivery Officer

Dynamic Service Delivery Officer with a strong focus on branch banking operations, ensuring seamless service delivery and exceptional customer experience. Skilled in coordinating cross‑functional teams, monitoring key …

Operations Team Member, Customer Service Desk

WBG Operations team at Kotak Mahindra Bank handles banking transaction processing and customer support. The Operations Team Member processes RTGS, NEFT, fund transfers and tax payments, maintains transaction records in …