Customer Service jobs at Kotak Mahindra Bank in Pune

Operations Team Member, Customer Service Desk

WBG Operations team at Kotak Mahindra Bank handles banking transaction processing and customer service. The role processes RTGS, NEFT, fund transfers and tax payments, maintains transaction records in Excel, ensures …

Service Officer

The Service Officer at Kotak Mahindra Bank in Pune plays a pivotal role in delivering seamless banking services. They handle customer transactions involving cash, demand drafts, and cheque deposits with speed and …

Elite Banker Inbound Branch Banking Service

Branch Banking team at Kotak Mahindra Bank delivers high-quality service to walk‑in customers. The Elite Banker supports branch operations by servicing clients across segments, generating leads for new‑to‑bank …

Service Relationship Manager

Service Officer

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will handle day-to-day cash and non-cash transactions, ensuring a seamless and high-quality …

Service Delivery Officer

A Service Delivery Officer at Kotak Mahindra Bank in Pune is responsible for handling personalized customer service requests, generating timely business MIS reports, ensuring compliance with audit and regulatory …

Operations Team Member-WBG OPERATIONS

WBG Operations team at Kotak Mahindra Bank drives seamless banking transactions. The role handles RTGS, NEFT, fund transfers and tax payments, ensuring accuracy and compliance while supporting customers and internal …

Service Officer

A customer‑centric Service Officer will manage daily cash and non‑cash transactions, ensuring accuracy and a smooth banking experience. The role requires strong communication, meticulous attention to detail, and a …

Customer Assistance Manager, Credit Card Hardship Assistance

Customer Assistance Manager in the Credit Card Hardship Assistance Unit at Kotak Mahindra Bank. Leads a collections and recovery team, overseeing repossession activities, coordinating with agencies, handling legal …

Customer Assistance Manager, Personal Loan, Hardship Assistance Unit

Hardship Assistance Unit at Kotak Mahindra Bank manages collections and recovery for personal loan portfolios. The Customer Assistance Manager leads a team of collection executives, oversees repossession activities, …

Associate Relationship Manager, Affluent Service

Affluent Service Team at Kotak Mahindra Bank delivers personalized service to high‑net‑worth customers, ensuring regulatory compliance and driving wallet share growth. The Associate Relationship Manager handles service …

Customer Assistance Manager, Business Loans, Hardship Assistance Unit

Customer Assistance team within the Business Loans Hardship Assistance Unit focuses on supporting borrowers facing financial difficulties and ensuring compliance with loan restructuring policies. The manager leads a …

Elite Banker Inbound Branch Banking Service

Branch Banking Service team at Kotak Mahindra Bank focuses on delivering high-quality service to walk‑in customers and supporting branch operations. The Elite Banker will service customers across all segments, generate …

Service Officer

A Service Officer in Kotak Mahindra Bank’s branch team is responsible for handling daily customer transactions, including cash, demand drafts, and cheque deposits, while ensuring accuracy and speed. The role requires a …

Customer Assistance Manager, Consumer Durables, Hardship Assistance Unit

Consumer Durables Hardship Assistance Unit at Kotak Mahindra Bank oversees collections and asset recovery for retail loan portfolios. The manager monitors collection efficiency, coordinates repossession and sale of …

Service Delivery Officer

Dedicated Service Delivery Officer with a strong focus on customer service and operational excellence. Skilled in managing personalized requests for high-net-worth clients, coordinating cross-functional teams, and …

Elite Banker

Develop new & expand existing HNW customer relationships for liabilities & commercial assets. Ensure high customer service orientation & bank policy compliance. Cross-sell existing bank products. Inform customers of new …

Elite Banker Inbound Branch Banking Service

Branch Banking Service team at Kotak Mahindra Bank focuses on delivering high-quality service to walk‑in customers. The Elite Banker handles customer queries, generates leads for new‑to‑bank clients, and supports the …

Elite Banker Inbound Branch Banking Service

Branch Banking team at Kotak Mahindra Bank focuses on delivering high-quality service to walk‑in customers. The Elite Banker supports branch operations by servicing clients across all segments, generating leads for …