Grievance Resolution jobs at Kotak Mahindra Bank
Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsGrievance Redressal Officer
Kotak Mahindra BankConsumer Bank grievance team at Kotak Mahindra Bank focuses on restoring consumer trust through swift resolution of escalations. The Officer handles senior stakeholder interactions, drives service recovery projects, and …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankGrievance Redressal Officer responsible for handling customer complaints, investigating issues, and ensuring timely resolution within Kotak Mahindra Bank's consumer banking division.
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking team at Kotak Mahindra Bank focuses on restoring consumer trust through swift grievance resolution. The Grievance Redressal Officer handles escalations at the Senior Management Desk, collaborates with …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer trust by swiftly resolving escalations across branches, experience centres and digital channels. The Officer leads …
Mumbai,Maharashtra,IndiaFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by efficiently resolving escalations received at the Senior Management Desk. The officer handles end‑to‑end …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer-HO & SUPPORT
Kotak Mahindra BankGrievance Redressal Officer at Kotak Mahindra Bank, responsible for managing customer complaints and ensuring timely resolution across the bank’s consumer banking division. Handles escalation, root‑cause analysis, and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank handles consumer escalations and drives service recovery across branches, contact centres and digital channels. The officer resolves high‑severity issues, …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service – Sky Service Grievance Redressal team at Kotak Mahindra Bank handles customer complaints for the RM‑Sky channel. The role processes grievance tickets, coordinates with internal departments, and ensures …
Thane, Maharashtra, IndiaFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by resolving escalations and improving service quality. The officer drives NPS, collaborates with senior …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles sky service grievance redressal for retail customers. The role resolves complaints, coordinates with internal departments, and ensures timely resolution while …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances for the Sky channel, ensuring timely resolution and maintaining service quality. The role involves receiving, investigating, and addressing customer …
Thane,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances through the Sky Service channel, ensuring timely resolution and maintaining service quality. The role involves managing inbound customer queries, …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Grievance Redressal - RM-Sky Channel
Kotak Mahindra BankKotak Mahindra Bank’s Customer Experience Center (CEC) in Thane focuses on resolving customer grievances efficiently. The role handles escalated complaints from the RM-Sky Channel, ensuring timely resolution and …
Thane, Maharashtra, IndiaFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances for the Sky channel, ensuring timely resolution and satisfaction. The role manages inbound complaints, documents issues, and coordinates with …
Thane,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal - RM-Sky Channel
Kotak Mahindra BankResponsible for handling customer grievances within the RM-Sky Channel, ensuring timely resolution and maintaining high customer satisfaction. Works closely with inbound teams to analyze issues, provide solutions, and …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer trust by efficiently resolving escalations across branches, experience centres and digital channels. The Officer handles …
Mumbai, Maharashtra, IndiaFull-timeActiveSky Service Grievance Redressal - RM-Sky Channel
Kotak Mahindra BankSky Service Grievance Redressal team at Kotak Mahindra Bank drives customer issue resolution for the RM‑Sky Channel. The role handles escalated complaints, coordinates with product and operations to deliver timely …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances through the Sky channel. The role resolves service issues, coordinates with internal departments, and ensures compliance with banking standards. …
Thane,Maharashtra,IndiaOn-siteFull-timeActiveRelationship Manager, SARAL Loans, Marketing Branches Operations
Kotak Mahindra BankCommercial Bank division at Kotak Mahindra Bank. Manages and grows the SARAL Loans marketing branches, handling customer service tasks like account opening, DMAT services, and grievance resolution while driving sales of …
Madurai,Tamil Nadu,IndiaOn-siteFull-timeActiveRelationship Manager-COMMERCIAL VEHICLE
Kotak Mahindra BankKotak Mahindra Bank’s Commercial Vehicle team drives customer engagement and sales in the CV segment. The Relationship Manager handles account opening, DMAT services, and grievance resolution while achieving cross‑sell …
Bhopal,IndiaOn-siteFull-timeActive