India jobs / Call Center Operations

Call Center Operations jobs

Explore 22 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.

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Current openings

Showing 20 jobs

  1. Operations Manager, Mortgage/Call Center Operations

    U.S. Bancorp

    Operations Management team at U.S. Bancorp India oversees mortgage servicing and call center quality. Leads a group of 11 Business Risk Specialists to ensure compliance, risk mitigation, and high‑quality outcomes across …

    Chennai,IN,IndiaOn-siteFull-time
    Active

  2. Senior Associate Operations

    Allstate

    Allstate seeks a Senior Associate Operations to serve as SME for call center projects, improving efficiency and quality. The role coordinates with call center operations, quality control, and training units, develops …

    Pune, IndiaHybridFull-time
    Active

  3. Country Call Center Operator

    Amplifon

    Amplifon seeks a Country Call Center Operator in Gurgaon to drive outbound and inbound tele‑sales for hearing services. The role involves daily dialing of fresh leads and follow‑ups, achieving a minimum of 150 calls and …

    Gurgaon, Haryana, IndiaOn-siteFull-time
    Active

  4. AGM CALL CENTER

    Nexthire

    AGM CALL CENTER at Frankfinn in Gurugram, Haryana, India manages a 700-seat outbound operation, driving productivity through system monitoring, performance analysis, and strategic planning. The role designs and …

    Gurugram, Haryana, IndiaOn-siteFull-time
    Active

  5. Health Care Call Center Team Lead

    SS&C Technologies

    Healthcare Call Center team leads the daily operations of SS&C's call center, ensuring quality and contractual service levels for healthcare clients. The role guides staff, coordinates workflow, monitors calls and …

    Mumbai,India,IndiaOn-siteFull-time
    Active

  6. Call Center Operations Tech -Java Developer

    Citigroup

    Intermediate Applications Development Analyst responsible for designing, developing, and supporting Java-based application systems using Spring Boot, OpenShift, and Angular. Collaborates with users and stakeholders to …

    Chennai, Tamil Nadu, IndiaOn-siteFull-time
    Active

  7. Operations Technology Call Center Application Developer

    Citigroup

    Intermediate Applications Development Analyst responsible for designing, implementing, and maintaining secure AI/ML and conversational solutions within Citigroup’s Operations Technology Call Center. Works closely with …

    Chennai, Tamil Nadu, IndiaOn-siteFull-time
    Active

  8. Senior Associate-Operations

    Allstate

    Senior Associate-Operations at Allstate India Pvt Ltd is responsible for serving as a subject matter expert on call center operations and quality control, improving efficiencies and customer service. The role …

    Pune, IndiaHybridFull-time
    Active

  9. Customer Service Executive - D - Call Center

    HSBC

    Call Center Operations at HSBC focuses on delivering high‑quality processing services to meet SLA targets and maximize customer satisfaction. The role handles inbound customer calls, resolves inquiries, builds …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  10. Senior Assistant, Call Center

    Apollo Hospitals

    Call Center Operations at Apollo Hospitals ensures seamless patient communication and support. The Senior Assistant handles customer inquiries, provides accurate information, assigns cases, and escalates urgent issues …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  11. Call Center Executive

    Muthoot FinCorp

    Branch Business Support at Muthoot FinCorp handles day‑to‑day business transactions, resolves customer queries, and ensures process adherence. The role drives branch growth through cross‑selling, upselling, and business …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  12. Call Center Supervisor I

    Fidelity National Information Services

    Call Center Supervisor I at FIS Global Business Solutions India leads and manages teams of customer service associates handling inquiries via phone and email. The role oversees operations to meet service level …

    IND HRYN 402, IndiaOn-siteFull-time
    Active

  13. Call Center Executive

    Muthoot FinCorp

    Branch Business Support – Call Center Executive at Muthoot FinCorp. Handles day‑to‑day branch transactions and customer queries, ensures process adherence and quality, and drives business development through …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  14. Call Center System Engineer, Nice & Nexidia

    Zensar Technologies

    Call Center Systems Engineering team at Zensar Technologies ensures the stability, integrity, and efficient operation of the enterprise call center infrastructure supporting core corporate functions. The engineer …

    IndiaOn-siteFull-time
    Active

  15. Call Center Manager

    Nu Skin

    We are hiring an experienced Call Center Manager to lead customer success across India, managing a team of 12‑13 agents, vendors, and digital tools to drive service excellence and revenue growth.

    Delhi, IndiaOn-siteFull-time
    Active

  16. Call Centre Manager, Sales

    Muthoot FinCorp

    Call Center Operations at Muthoot FinCorp manages the SULB call center, ensuring customer inquiries are handled efficiently and service levels are met. The Call Centre Manager leads a team of agents, sets performance …

    Chennai,Tamil Nadu,IndiaOn-siteFull-time
    Active

  17. Call Center Supervisor II

    Fidelity National Information Services

    This role leads a call center team, ensuring high-quality customer support, monitoring performance, and driving process improvements. The supervisor manages scheduling, escalations, and performance reviews, while …

    IND HRYN 402, IndiaOn-siteFull-time
    Active

  18. Call Center Executive

    Muthoot FinCorp

    Branch Business Support team at Muthoot FinCorp handles day‑to‑day branch transactions, customer queries and business development activities. The Call Center Executive resolves customer issues, promotes cross‑selling of …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  19. Executive, Call Center

    Apollo Hospitals

    Call Center Operations at Apollo Hospitals ensures beneficiaries receive timely health guidance via telemedicine. The Executive connects with customers daily to set health goals, monitors maternal wellness, documents …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  20. Call Center Manager Senior

    Fidelity National Information Services

    Senior Call Center Manager overseeing multiple customer service teams in India, ensuring adherence to service level standards, managing scheduling, performance appraisals, and coaching. Leads escalation resolution, …

    IND HRYN 402, IndiaOn-siteFull-time
    Active