Call Handling jobs in Maharashtra

Complaint Handling Investigator

The Complaint Handling Investigator – HPM at Philips leads thorough investigations of complex post‑market complaints in the medical device sector. Working under general supervision, the role analyzes complaint data, …

Call Support Executive

Lexlegis AI Call Support Executive team handles outbound outreach to generate leads for the sales organization. The role makes calls to potential customers, explains services, qualifies leads, follows up via calls and …

Complaint Handling Operation Expert

Complaint Handling Operations team at Philips in Pune drives post‑market surveillance for medical devices. The role audits and improves complaint workflows, analyzes data, and collaborates cross‑functionally to enhance …

Complaint Handling & Vigilance Reporting Specialist

Customer Service

Customer Service team at Clean Harbors India provides frontline support for B2B and B2C customers, handling inquiries, payments, scheduling, and cross‑selling services. The role manages inbound calls and digital …

Call Quality Analyst

Vmedulife, a cloud LMS provider, seeks a Call Quality Analyst in Pune to audit and monitor call performance, identify root causes, and generate quality reports. The role requires a bachelor’s degree, 2+ years of call …

Complaint Handling & Vigilance Reporting Specialist

Complaint Handling & Vigilance Reporting Specialist at Philips in Pune leads complex medical device complaint investigations and vigilance reporting. The role owns end‑to‑end investigations, develops structured plans, …

Health Care Call Center Representative III

Health Care Call Center at SS&C Technologies provides inbound support for healthcare customers, handling billing inquiries, coverage details, and medication transactions. The Representative responds to calls, resolves …

Complaint Handling Investigator

Complaint Handling Investigator – HPM at Philips in Pune. The team drives post‑market safety by leading complex investigations, analyzing complaint data, and ensuring regulatory compliance. The role involves root‑cause …

Health Care Call Center Representative III

Health Care Call Center Representative III on SS&C Technologies' Mumbai contact center team. The team provides inbound support for healthcare customers, handling billing inquiries, coverage details, and pharmaceutical …

Tele-calling Executive

Tele-calling Executive role at Quess Enterprise in Mumbai focuses on outbound prospecting, lead qualification, and customer engagement via phone. The position requires clear communication, active listening, and the …

Complaint Handling Operations Expert

Complaint Handling Operations Expert

Team Leader, Operations

Team Leader, Operations supervises call center associates, ensuring performance metrics, coaching, accountability, KPI compliance, escalated call handling, team meetings, process updates, and manager training.

Call Center Supervisor I

Call Center Supervisor I at FIS Global Business Solutions India leads and manages teams of customer service associates handling inquiries via phone and email. The role oversees operations to meet service level …

PMS Complaint Handling Specialist

The PMS Complaint Handling Specialist at Philips leads CAPA activities for complaint handling and post‑market surveillance in a regulated environment. The role drives root‑cause investigations, develops corrective and …

Trainer I, Call Center Learning

Entry-level trainer responsible for explaining company policies and practices to call center staff. Works under close supervision, following procedural guidelines. Handles routine questions and provides basic training …

Executive

Responsible for handling customer and service provider calls and chats, ensuring SLA compliance, achieving customer satisfaction and lead generation goals, maintaining one-call resolution mindset, negotiating with …

PMS Complaint Handling Specialist

Responsible for managing CAPA activities related to complaint handling and post‑market surveillance, leading root‑cause investigations, developing corrective actions, and driving continuous improvement in a regulated …

Sample Handling Asst

Labcorp seeks a Sample Handling Assistant II to manage accessioning, data entry, batch creation using ImageNow, and volume analysis. Responsibilities include processing requisition forms, maintaining audit trails, …