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Complaint Management jobs

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Current openings

Showing 20 jobs

  1. Associate Manager, Quality Complaint Management

    Merck

    Quality Complaint Management team ensures product complaint data integrity and drives timely resolution. The Associate Manager oversees accurate entry of complaint information, compiles monthly trending reports, and …

    Pune, Maharashtra, IndiaHybridFull-time
    Active

  2. Lead Advisor - Compliance

    OneWest Bank

    Lead Advisor - Compliance (Complaint Management) at OneWest Bank (First Citizens India) based in Bangalore, India. This hybrid role focuses on overseeing and improving complaint management processes across the …

    Bangalore, IndiaOn-siteFull-time
    Active

  3. Manager, Complaints Case Inventory Management

    Synchrony Financial

    Enterprise Complaint Operations pillar at Synchrony International Services Private Limited builds a Complaint Case Inventory Management Framework to ensure SLA compliance and balanced workload. The manager leads a team …

    Hyderabad,IN,IndiaOn-siteFull-time
    Active

  4. PMS Complaint Handling Manager

    Philips

    The PMS Complaint Handling Manager at Philips leads cross‑functional teams of investigators and reviewers to evaluate, investigate, and resolve product and non‑product complaints. Responsibilities include developing …

    Bangalore, IndiaOn-siteFull-time
    Active

  5. Manager Quality Complaints

    Amgen

    Join Amgen’s mission to serve patients. Manager Quality Complaints leads global complaint process, ensuring compliance with regulations, managing team of investigators, driving continuous improvement, and collaborating …

    Hyderabad, IndiaOn-siteFull-time
    Active

  6. Associate Quality Complaints

    Amgen

    Associate Quality Complaints at Amgen supports global complaint management, ensuring compliance with quality standards and regulatory requirements. The role owns end‑to‑end complaint processes, evaluates triaged product …

    Hyderabad, IndiaOn-siteFull-time
    Active

  7. Assistant Vice President (AVP), Complaints Case Inventory Management

    Synchrony Financial

    Assistant Vice President (AVP), Complaints Case Inventory Management leads and is responsible for complaint case inventory management, driving adherence to SLA commitments across escalated and non-escalated referred …

    Hyderabad, IN, IndiaOn-siteFull-time
    Active

  8. Lead Quality Complaints Management

    Bread Financial Holdings

    Lead QA Complaints Analyst monitors finalized complaint responses, verifies data accuracy in the Complaints Management System, provides coaching to analysts, leads training and collaboration meetings, identifies risk …

    Bangalore, IndiaOn-siteFull-time
    Active

  9. Manager, Complaints Case Inventory Management

    Synchrony Financial

    Manager, Complaints Case Inventory Management (L09) at Synchrony Financial leads end-to-end oversight of complaint case inventories, ensuring balanced workload distribution and strict SLA compliance. The role builds and …

    Hyderabad, IN, IndiaOn-siteFull-time
    Active

  10. Global Manager, Customer Complaints

    AVEVA DRUG DELIVERY SYSTEMS INC

    Global Manager, Customer Complaints at AVEVA DRUG DELIVERY SYSTEMS INC leads a worldwide team of investigators to oversee, execute, and continuously improve the pharmaceutical complaint management program. The role …

    Prashanti Nagar IE Kukatpally Hyderabad, Telangana, INOn-siteFull-time
    Active

  11. Manager, Complaints Handling and Escalations

    Reward360

    SmartBuy Back-Office Operations team at Reward360 handles end‑to‑end resolution of escalated travel booking complaints for HDFC. The Manager leads a 15+ member team to investigate high‑risk cases, produce audit‑ready …

    Bangalore, KA, IndiaFull-time
    Active

  12. Lead, Global Complaint Management

    ICU Medical

    Lead, Global Complaint Management at ICU Medical oversees a team handling customer complaints, ensuring compliance with medical device regulations, driving process improvements, and maintaining key performance metrics. …

    Chennai, Tamil Nadu, IndiaOn-siteFull-time
    Active

  13. Senior Associate Quality Complaints

    Amgen

    Amgen is seeking a Senior Associate Quality Complaints owner on the Product Complaints and Surveillance team. The role involves managing end-to-end global complaint processes, ensuring compliance with quality standards, …

    Hyderabad, IndiaOn-siteFull-time
    Active

  14. Rep I – Global Operations/ Complaint Management

    TransUnion

    Entry-level role handling escalated consumer complaints, investigating root causes, resolving disputes, and ensuring compliance with FCRA. Analyze complaint trends, recommend improvements, and collaborate with internal …

    Chennai, IndiaHybridFull-time
    Active

  15. Senior Associate Quality Complaints

    Amgen

    Quality Complaints team at Amgen ensures end‑to‑end global complaint processing and compliance with quality standards. The role conducts low to medium complexity complaint investigations, manages complaint records, and …

    Hyderabad,IndiaOn-siteFull-time
    Active

  16. Complaint Handling Investigator

    Philips

    The Complaint Handling Investigator – HPM at Philips leads thorough investigations of complex post‑market complaints in the medical device sector. Working under general supervision, the role analyzes complaint data, …

    Pune, IndiaOn-siteFull-time
    Active

  17. Complaints Handling Executive II

    Reward360

    Customer Experience / Service Quality / Operations team at Reward360 ensures seamless handling of client complaints to uphold regulatory compliance and customer satisfaction. The role manages complaint intake, …

    Bangalore, KA, IndiaOn-siteFull-time
    Active

  18. Senior Associate, Quality Complaints

    Amgen

    Amgen’s Senior Associate, Quality Complaints drives the global complaint process, ensuring compliance with quality standards and regulatory requirements. The role investigates low‑to‑medium complexity complaints, …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  19. Complaint Handling & Vigilance Reporting Specialist

    Philips

    Philips Complaint Handling & Vigilance Reporting team ensures regulatory compliant post‑market surveillance by reviewing, coding and investigating product complaints. The specialist documents complaints, conducts …

    Pune,India,IndiaHybridFull-time
    Active

  20. Principal Advisor - Compliance

    OneWest Bank

    Principal Advisor – Compliance is responsible for leading complaint investigations, coordinating with legal, audit, and business units, and ensuring regulatory compliance across the bank’s operations. The role requires …

    Bangalore, IndiaHybridFull-time
    Active