Customer Centricity jobs in Maharashtra
Explore 29 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsUnit Manager, Customer Centricity Unit
BAJAJ FINANCE LIMITEDCustomer Centricity Unit at Bajaj Finance designs and builds a scalable Real‑Time Approval ecosystem to accelerate customer acquisition. The Unit Manager leads the creation of a standardized approval engine, acts as …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveUnit Manager, Customer Centricity
BAJAJ FINANCE LIMITEDCustomer Centricity Unit at Bajaj Finance builds a real‑time loan approval ecosystem to accelerate customer acquisition. The Unit Manager leads product development, translating business user stories into scalable …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Lead - Customer Centricity Unit
BAJAJ FINANCE LIMITEDCustomer Centricity Unit at Bajaj Finance focuses on making unsecured loan products easily discoverable for customers. The Senior Lead drives end‑to‑end discoverability outcomes, collaborates with SEO, web and product …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveUnit Manager - Customer Centricity Unit
BAJAJ FINANCE LIMITEDCustomer Centricity Unit at Bajaj Finance builds a real‑time loan approval ecosystem that accelerates customer acquisition while maintaining compliance and speed. The manager drives product development, translating …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveUnit Manager - Operations and Service
BAJAJ FINANCE LIMITEDJob Purpose Support the Customer Centricity & Compliance Office by reviewing requirements across Businesses, Sales, Product, Service, Collections, Operations to ensure customer-centric design and meeting applicable …
Pune,IndiaOn-siteFull-timeActiveAI Head
Deutsche BankTDI Private Bank (TDI PB) leads the technology that powers Private Bank businesses. As AI Head for the Client‑Centric Applications and Wealth Management domain, you will design and deliver production‑grade AI solutions, …
Pune,IndiaOn-siteFull-timeActiveCustomer Service Manager, Customer Service Desk
Kotak Mahindra BankCustomer Service Desk team at Kotak Mahindra Bank ensures seamless client interactions and issue resolution across banking services. The Customer Service Manager leads a group of service agents, oversees daily …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveUnit Manager, Operations and Service
BAJAJ FINANCE LIMITEDJob Purpose Support the Customer Centricity & Compliance Office by reviewing requirements across Businesses, Sales, Product, Service, Collections, Operations to ensure customer-centric design and meeting applicable …
Pune,IndiaOn-siteActiveCec Officer, Correspondence, Credit Cards, Customer Experience Center, Customer Service
Kotak Mahindra BankCustomer Experience Center, Kotak Mahindra Bank handles inbound communications for credit card customers. The CEC Officer processes correspondence, resolves queries, and ensures service quality for the credit cards …
Thane,Maharashtra,IndiaFull-timeActiveExecutives
EXLEXL seeks experienced executives to drive data‑centric transformation across industries such as insurance, banking, healthcare, retail, and logistics. Candidates will lead cross‑functional teams, translate complex …
Pune, Maharashtra, IndiaHybridFull-timeActiveUnit Manager, Operations and Service
BAJAJ FINANCE LIMITEDJob Purpose Support the Customer Centricity & Compliance Office by reviewing requirements across Businesses, Sales, Product, Service, Collections, Operations to ensure customer-centric design and meeting applicable …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveCustomer Service Manager, Support Services, Customer Service
Kotak Mahindra BankSupport Services - Customer Service team at Kotak Mahindra Bank ensures high‑quality client interactions across retail asset services. The Customer Service Manager monitors emails and calls, drives process improvements, …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveProduct Owner
AXIS BANK LTD.Digital Business and Transformation (DBAT) team at Axis Bank builds end‑to‑end customer propositions and API‑centric architecture. The Product Owner partners with business teams and journey owners to drive digital …
Mumbai,,IndiaOn-siteFull-timeActiveAssistant Manager - Customer Service Strategy & Planning - Customer Engagement
EXLAssistant Manager leading customer service strategy and planning, overseeing teams to ensure quality, productivity, and continuous improvement. Drives coaching, feedback, and escalation management, supports new hires, …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveDigital Product Owner
AXIS BANK LTD.Digital Banking and Transformation (DBAT) team at Axis Bank builds end-to-end customer propositions and API‑centric digital experiences. The Digital Product Owner partners with business teams and journey owners to drive …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Officer, R-WBG Operations, Customer Service Desk
Kotak Mahindra BankCustomer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer resolves issues, processes requests, and ensures service quality. Mumbai, India, on-site, full-time.
Mumbai, Maharashtra, IndiaFull-timeActiveCEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra BankCEC Officer responsible for handling customer queries and complaints via email, ensuring SLA compliance, accurate logging, and adherence to information security and quality norms. The role requires proactive learning, …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveProduct Owner, Digital Business and Transformation
AXIS BANK LTD.Digital Business and Transformation (DBAT) team at Axis Bank builds end‑to‑end customer propositions and an API‑centric architecture to modernize financial services. The Product Owner partners with business teams and …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Associate II
Fidelity National Information ServicesProvides customer support to consumers via phone, email, or instant messaging, handling high-volume inquiries and troubleshooting issues. Escalates technical problems, documents requests, maintains quality standards, …
IND HRYN 402, IndiaOn-siteFull-timeActiveCustomer Service Representative - Customer Care Non-Voice Back-End Transaction Processing Complex
EXLCustomer Service Representative – Customer Care Non‑Voice Back‑End Transaction Processing Complex. This role functions as a claims adjudicator, reviewing and evaluating claim submissions to ensure accuracy and …
Pune, Maharashtra, IndiaHybridFull-timeActive