Customer Centricity jobs in Mumbai

Product Owner

Digital Business and Transformation (DBAT) team at Axis Bank builds end‑to‑end customer propositions and API‑centric architecture. The Product Owner partners with business teams and journey owners to drive digital …

Digital Product Owner

Digital Banking and Transformation (DBAT) team at Axis Bank builds end-to-end customer propositions and API‑centric digital experiences. The Digital Product Owner partners with business teams and journey owners to drive …

Customer Service Manager, Support Services, Customer Service

Support Services - Customer Service team at Kotak Mahindra Bank ensures high‑quality client interactions across retail asset services. The Customer Service Manager monitors emails and calls, drives process improvements, …

Customer Service Officer, R-WBG Operations, Customer Service Desk

Customer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer resolves issues, processes requests, and ensures service quality. Mumbai, India, on-site, full-time.

Product Owner, Digital Business and Transformation

Digital Business and Transformation (DBAT) team at Axis Bank builds end‑to‑end customer propositions and an API‑centric architecture to modernize financial services. The Product Owner partners with business teams and …

Customer Service Associate II

Provides customer support to consumers via phone, email, or instant messaging, handling high-volume inquiries and troubleshooting issues. Escalates technical problems, documents requests, maintains quality standards, …

Manager, Growth & Customer Transformation

PwC Customer Consulting team drives high‑impact transformations in sales, marketing, service and digital for leading brands. The Manager leads client engagements, designing growth strategies, omni‑channel roadmaps and …

Team Member - Customer Experience - Support Services

CX Expeditor at Kotak Mahindra Bank drives timely resolution of customer complaints and service requests. Tracks pending items, prioritizes those overdue beyond 7 days, and collaborates with cross‑functional teams to …

Customer Experience Partner

Customer Experience team at APM Terminals focuses on end‑to‑end shipment management and client relationship building. The Partner oversees shipment processes, coordinates stakeholders, resolves queries, and ensures …

Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

Handles day‑to‑day trade transactions, coordinates with CPC and CMS, resolves discrepancies, ensures compliance, and provides customer support for corporate clients. Requires a bachelor’s degree, 3‑5 years of trade/CMS …

Team Member - Customer Experience - Support Services

Customer Service Officer, Operations

Customer Service Desk team at Kotak Mahindra Bank handles client inquiries and transaction support. The officer processes service requests, resolves issues, and ensures compliance with banking standards. Mumbai, …

Manager Customer Service Delivery

eBay seeks a Manager Customer Service Delivery to lead large, distributed customer service teams, driving customer satisfaction and operational efficiency. The role requires a customer‑centric mindset, strong analytical …

Product Research Specialist

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial …

Customer Partner

Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves …

Finacle Customization

Finacle Customization L3 role at DXC Technology involves designing and developing Finacle core banking solutions, including customization, interface development, and application APIs. Requires 7 years IT/Core Banking …

Sector Specialist

Process Food Sector Specialist at Solenis focuses on designing and executing advanced cleaning & hygiene programs for APAC food customers. The role drives gap analysis, develops product selections, leads trials and …

Preferred Customer Associate

Customer Service team at UPS provides one-to-one support for Preferred accounts, handling tracing, claim inquiries and problem resolution with minimal supervision. The role involves analyzing issues, communicating …

Practice Customer Engineer, GenAI, Manufacturing, Google Cloud

Practice Customer Engineer (GenAI) at Google Cloud, the technical bridge between sales and engineering, builds AI‑centric solutions for manufacturing customers. The role designs, prototypes, and demos AI agents using …