Customer Experience jobs in Maharashtra

Team Member - Customer Experience - Support Services

CX Expeditor at Kotak Mahindra Bank drives timely resolution of customer complaints and service requests. Tracks pending items, prioritizes those overdue beyond 7 days, and collaborates with cross‑functional teams to …

Team Member - Customer Experience - Support Services

Customer Experience Partner - SCM

The Customer Experience Partner - SCM will manage end-to-end shipment processes, coordinate with stakeholders, and provide business solutions to enhance customer experience. The role involves query resolution, …

Customer Experience Partner

Customer Experience team at APM Terminals India ensures seamless service for Maersk customers after onboarding, handling channel management, case resolution, onboarding, and contract disputes. The Customer Experience …

Cec Officer, Correspondence, Credit Cards, Customer Experience Center, Customer Service

Customer Experience Center, Kotak Mahindra Bank handles inbound communications for credit card customers. The CEC Officer processes correspondence, resolves queries, and ensures service quality for the credit cards …

CEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service

CEC Officer responsible for handling customer queries and complaints via email, ensuring SLA compliance, accurate logging, and adherence to information security and quality norms. The role requires proactive learning, …

Customer Experience Operations Manager

Customer Experience Operations team drives the optimization and transformation of customer experience systems in a fast‑paced technology environment. The manager administers platforms like Gainsight and Salesforce, …

CEC Officer - Correspondence - Credit Cards-Customer Experience Center

Kotak Mahindra Bank’s Customer Experience Center (CEC) drives seamless support for credit card holders. The CEC Officer handles email and call correspondence, ensuring timely resolution and maintaining high customer …

Team Leader

Team Leader at TaskUs responsible for managing day-to-day planning and operations of a customer support team, ensuring SLA/KPI adherence, conducting huddles and coaching, recognizing weaknesses and offering solutions, …

Customer Experience Consultant

Consultant responsible for managing customer experience, ensuring process compliance, handling billing and deviation cases, coordinating with suppliers and global teams, and maintaining service standards.

Customer Experience Partner, SCM

Customer Experience Partner at Maersk Line India works within the SCM customer experience team to manage customer channels, case handling, onboarding and relationship management. The role executes defined processes, …

Senior Customer Experience Representative

Customer Experience team at Archaea Energy focuses on delivering premium service across all channels. The role handles customer orders, complaints, and queries, drives digital initiatives like chat bots and Salesforce …

Customer Experience Consultant

Customer Experience team at Maersk Line India focuses on delivering seamless service and support to clients across logistics operations. The Consultant will handle accounting and administrative tasks, ensuring accurate …

Customer Experience Partner

Customer Experience Partner at A.P. Moller – Maersk supports customers after onboarding within the Maersk environment. Responsibilities include managing customer channels, case management, onboarding and relationship …

Customer Experience Associate

APM Terminals India team delivers seamless end‑to‑end supply chain services for global customers. The Customer Experience Associate manages assigned accounts, builds strong stakeholder relationships, and drives …

Process Expert

Maersk, a global logistics leader, seeks a Process Expert to own the end‑to‑end shipment cycle, monitor customer experience, and collaborate with the South Africa Customer Experience team. The role requires proactive …

Lead Logistics Customer Experience and Operations Specialist

Maersk Global Supply Chain team drives end‑to‑end logistics and customer experience for global accounts. The Lead Logistics Customer Experience and Operations Specialist manages shipment execution, monitors performance …

Customer Experience Specialist

Proactive customer-focused professional to join Container Sales Customer Experience team managing fleet of old and total loss containers across 70+ countries. Fixed-term 11-month contract. Requires 2–3 years operations …

Customer Experience Analytics Analyst

Customer Experience Analytics Analyst at Citigroup focuses on analyzing customer data to improve satisfaction and business outcomes.