Customer Experience jobs in Hyderabad
Explore 12 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsCustomer Experience Senior Manager
AmgenCustomer Experience Senior Manager at Amgen leads the GCX-OTC Execution team in Hyderabad, driving customer service excellence across commercial and clinical domains. With 8-10 years of experience in order-to-cash, …
Hyderabad, IndiaOn-siteFull-timeActiveCustomer Experience Program Manager, Customer Recovery & Acceleration
BlackbaudProduct Success Organization at Blackbaud drives customer outcomes through strategic recovery programs. The Customer Experience Program Manager leads 90‑day interventions for high‑risk SaaS customers, coordinating …
Hyderabad, IndiaOn-siteFull-timeActiveSenior Customer Experience Engineer
MicrosoftCustomer Experience Engineering team at Microsoft focuses on ensuring seamless M365 deployments for strategic customers. The Senior Customer Experience Engineer handles complex escalations, conducts health checks, and …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveCustomer Experience Swarm Lead
SalesforceCustomer Experience team at Salesforce builds the support backbone for Slack’s global customers, turning complex technical issues into learning moments. As Swarm Lead, you own high‑friction cases, drive SLA adherence, …
Hyderabad,IndiaHybridFull-timeActiveCustomer Experience Senior Manager
AmgenSenior Manager overseeing Amgen’s customer experience and order‑to‑cash operations in India, driving service excellence, process improvement, and cross‑functional collaboration to deliver a unified customer and patient …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveDirector Of Customer Experience & Order-to-Cash
AmgenDirector of Global Customer Experience & Order-to-Cash (GCX‑OTC) at Amgen India leads cross‑functional teams delivering best‑in‑class service to customers and clinical trial partners. The role drives customer delight, …
Hyderabad, IndiaOn-siteFull-timeActiveSenior Manager Customer Experience
S&P GlobalSenior Manager – Customer Experience at S&P Global Market Intelligence leads a shared capability group that drives end-to-end enablement for sales and client operations. The role focuses on designing and governing …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveSenior Manager, Customer Experience Partner Success
DoorDash IndiaCustomer Experience & Integrity (CXI) team at DoorDash India drives the support experience for a massive last‑mile logistics platform. The Senior Manager, Customer Experience Partner Success leads multiple BPO partners, …
Hyderabad,IndiaOn-siteFull-timeActiveDirector, Digital Content and Customer Experience
MerckDigital Human Health (DHH) – Digital Content and Customer Experience vertical. Leads omnichannel content strategy, overseeing end‑to‑end content lifecycle, compliance, and modular content innovation for HCPs, patients …
Hyderabad, Telangana, IndiaHybridFull-timeActiveCustomer Success Manager - Salesforce Marketing Cloud
SalesforceThe Customer Success Manager – Salesforce Marketing Cloud (SFMC Experience Mandatory) will serve as the primary point of contact for Salesforce’s largest and highest-profile customers, driving adoption and value of the …
Hyderabad, IndiaHybridFull-timeActiveTeam Leader, Customer Experience
DoorDash IndiaCustomer Experience team at DoorDash India focuses on delivering top‑tier support to consumers, merchants and Dashers. The Team Leader manages a group of support agents, sets and tracks operational KPIs, and drives …
Hyderabad,India,IndiaFull-timeActiveGroup Product Manager, Customer Experience Ads
GoogleGoogle Ads Customer Experience team builds trusted advertising experiences that connect people and businesses. The Group Product Manager defines and executes multi-year AI product goals, aligning roadmaps across …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveSenior Associate Customer Experience
AmgenCustomer Experience Sr. Associate delivers high-quality, compliant, customer-centric service across commercial/clinical interactions. Acts as primary contact, handles inquiries via phone/email/portals, resolves issues, …
Hyderabad, IndiaOn-siteFull-timeActiveIN Specialist 3 – Analyst – Customer Consulting Advisory
PricewaterhouseCoopersAt PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, …
Hyderabad, IndiaOn-siteFull-timeActiveDirector, Digital Content and Customer Experience
MerckDigital Human Health (DHH) Digital Content and Customer Experience vertical leads the omnichannel content strategy and human‑centric experiences for HCPs, patients and caregivers. The Director defines and executes the …
Hyderabad, Telangana, IndiaHybridFull-timeActiveApplications Software Engineer
Agilent TechnologiesJoin our Voice of Customer team as an experienced engineer and help us build personalized experiences for Agilent's customers. You'll work on customer-facing apps and websites to deliver unique and relevant content. …
Hyderabad, Telangana, IndiaHybridFull-timeActiveBusiness Data Operations Analyst
Carrier GlobalBusiness Data Operations Analyst – Customer Experience at Carrier Global works to ensure high‑quality customer data for the CX function. The role cleans, enriches and models data from sources like Salesforce, drives …
Hyderabad,IN,IndiaHybridFull-timeActiveAssociate Fraud & Claims Operations Representative
Wells FargoSupport and capture customer claim info, research and update claim status, improve customer experience, perform customer support in call center, receive direction from lead, collaborate with colleagues to create …
Hyderabad, IndiaOn-siteFull-timeActiveAI Transformation Lead, Quality and Customer Experience
GooglegTech Ads Sellside team at Google defines quality assurance for sell‑side support, building AI‑powered continuous audit frameworks and LLM‑driven agents. The AI Transformation Lead designs, tests, and deploys …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveSr Analyst II Infrastructure services
DXC TechnologyJob Description: Job Description: Experience At least 9+ years of relevant industry experience in AD and Supporting Technologies Operational outsourcing experience Global Customer remote management experience. …
Hyderabad, AP, IndiaOn-siteFull-timeActive