Customer Experience jobs in Pune
Explore 12 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsSenior Customer Experience Representative
Archaea EnergyCustomer Experience team at Archaea Energy focuses on delivering premium service across all channels. The role handles customer orders, complaints, and queries, drives digital initiatives like chat bots and Salesforce …
Pune,IndiaHybridFull-timeActiveCustomer Experience
Scan-GroupOperations team at Scan‑Group in Pune, India focuses on driving client success and building lasting relationships. The role manages customer inquiries, supports business growth, and ensures client satisfaction through …
Pune,IndiaOn-siteFull-timeActiveCustomer Experience Analyst
StantecCustomer Experience (CX) team at Stantec drives client engagement across the project lifecycle by gathering, analyzing and activating client insights. The Analyst partners with the CX Program Manager to collect …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveProcess Expert
A.P. Moller - MaerskMaersk, a global logistics leader, seeks a Process Expert to own the end‑to‑end shipment cycle, monitor customer experience, and collaborate with the South Africa Customer Experience team. The role requires proactive …
India, Pune, 411014HybridFull-timeActiveCustomer Experience Analytics Analyst
CitigroupCustomer Experience Analytics Analyst at Citigroup focuses on analyzing customer data to improve satisfaction and business outcomes.
Pune, Maharashtra, IndiaHybridFull-timeActiveCustomer Experience Consultant
A.P. Moller - MaerskCustomer Experience team at APM Terminals India Pvt. Ltd. builds and manages customer onboarding, channel and case management, and dispute resolution to ensure seamless service for Maersk clients. The consultant …
Pune,IndiaOn-siteFull-timeActiveLead Logistics Customer Experience and Operations Specialist
A.P. Moller - MaerskMaersk Global Supply Chain team drives end‑to‑end logistics and customer experience for global accounts. The Lead Logistics Customer Experience and Operations Specialist manages shipment execution, monitors performance …
Pune,IndiaOn-siteFull-timeActiveOcean Customer Experience Specialist
A.P. Moller - MaerskMaersk Global Customer Experience team drives end‑to‑end shipment excellence for worldwide clients. The Ocean Customer Experience Specialist monitors shipments, resolves issues, and partners with the South Africa CX hub …
Pune,India,IndiaOn-siteFull-timeActiveCustomer Experience Consultant
Archaea EnergyCustomer Experience Consultant – Lubes at Archaea Energy drives low‑effort premium customer interactions across Castrol business. The role blends digital and traditional channels, handling phone, email, live chat, …
Pune, IndiaHybridFull-timeActiveSenior Customer experience lead
Archaea EnergySenior Customer experience lead at BP Business Solutions in Pune, India. The role owns a frontline team delivering 24/7 omni-channel support across Voice, Email, Chat, Chatbot and Social channels, driving performance, …
Pune, IndiaHybridFull-timeActiveCustomer Experience Consultant
A.P. Moller - MaerskMaersk Line India Pvt. Ltd. seeks a Customer Experience Consultant to manage and monitor end‑to‑end shipment processes for the customer logistics department. The role coordinates with stakeholders, orchestrates shipment …
Pune,IndiaOn-siteFull-timeActiveCustomer Experience Operations Manager
HootsuiteCustomer Success & Experience team at Hootsuite builds and optimizes the tech stack that powers customer engagement. The Operations Manager administers Gainsight, Kantata and related platforms, designs AI‑enabled …
Pune, Maharashtra, IndiaRemoteFull-timeActiveCustomer Experience Analyst
VertoVerto’s Customer Experience Analyst drives seamless support for cross‑border payment users, handling inquiries via Intercom, Cloudtalk, and WhatsApp while maintaining a 95% CSAT score. The role audits processes, …
Pune, Maharashtra, IndiaRemoteFull-timeActiveLead Logistics Customer Experience and Operations Specialist
A.P. Moller - MaerskMaersk GSC (India) leads global logistics operations, ensuring seamless supply chain execution for customers. The Lead Logistics Customer Experience and Operations Specialist manages end-to-end shipment file activities …
Pune,India,IndiaOn-siteFull-timeActiveLead Logistics Customer Experience and Operations Specialist
A.P. Moller - MaerskLogistics Customer Experience and Operations team at Maersk drives seamless global trade by managing customer channels and operational workflows. The role handles customer onboarding, case management, and contract …
Pune,IndiaOn-siteFull-timeActiveCustomer Experience Consultant
Archaea EnergyCustomer Service team at Archaea Energy ensures seamless support for key accounts across retail fuelling sites and commercial customers. The Consultant handles inbound phone, email and fax inquiries, resolves technical …
Pune,IndiaFull-timeActiveManager, AI Customer Experience
CynclyAI Customer Experience team at Cyncly builds AI-enabled support solutions to improve speed, consistency and quality of service. The manager leads delivery of AI triage, automation and self‑service initiatives across the …
Pune, Maharashtra, IndiaHybridFull-timeActiveLead Logistics Customer Experience and Operations Specialist
A.P. Moller - MaerskLogistics Operations team at Maersk GSC (India) ensures end‑to‑end shipment execution after booking, handling documentation, system updates and finance coordination. The Lead Logistics Customer Experience and Operations …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveProcess Manager
A.P. Moller - MaerskHas responsibility for all customer facing activities and for providing a consistently high-quality experience for new and existing customers in a small/medium size cluster. Ensures consistent delivery in line with the …
Pune, IndiaHybridFull-timeActiveLead Logistics Customer Experience and Operations Specialist
A.P. Moller - MaerskLogistics Operations team at Maersk GSC (India) ensures end‑to‑end shipment execution after booking, handling documentation, system updates and finance coordination. The Lead Logistics Customer Experience and Operations …
Pune, Maharashtra, IndiaOn-siteFull-timeActive