Escalation Handling jobs in Maharashtra
Explore 11 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsSky Service Escalation Redressal - RM-Sky Channel
Kotak Mahindra BankSky Service Escalation team at Kotak Mahindra Bank drives rapid resolution of customer escalations in the RM-Sky Channel. The role handles inbound escalation tickets, coordinates with cross‑functional teams, and ensures …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveQuality and Escalation Manager
HPQuality and Escalation Manager at HP Mumbai leads customer operational relationships, driving satisfaction and performance across all service towers. The role owns escalation management, expense control, and continuous …
Mumbai, Maharashtra, IndiaFull-timeActiveCustomer Service Associate- Escalation Desk
CromaCroma seeks a Customer Service Associate for its Escalation Desk to handle complex customer inquiries and resolve issues efficiently. The role requires a pleasant demeanor, excellent English communication, and prior …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Escalation Redressal, RM-Sky Channel, Contact Centre Inbound
Kotak Mahindra BankContact Centre Inbound team at Kotak Mahindra Bank handles escalated service issues for the RM‑Sky channel, ensuring timely redressal for customers. The role resolves inbound escalations, coordinates with internal …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveQuality and Escalation Manager
HPHP Services Quality and Escalation Manager leads customer operational relationships, ensuring excellent satisfaction and aligning delivery with strategic plans. The role manages performance metrics, escalation, and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSpecialist - Social Media Escalations
Prudential FinancialPrudential Health India, a joint venture between Prudential (UK) and HCL Group, is building a greenfield health insurance platform in India. The role of Specialist – Social Media Escalations sits within the Customer …
Mumbai, IndiaOn-siteFull-timeActivePHI Specialist Regulatory Escalations
Prudential FinancialPrudential Health India is building a greenfield health insurance platform in India and seeks a PHI Specialist – Regulatory Escalations to join its Customer Service team in Mumbai. The role focuses on timely, fair …
Mumbai, IndiaOn-siteFull-timeActiveCustomer Service Associate II
Fidelity National Information ServicesProvides customer support by phone, email or instant message to consumers, serving as primary contact for inbound issues and escalating technical product-related problems to Product Support. Handles high volume of …
IND HRYN 402, IndiaOn-siteFull-timeActiveSenior Escalation Manager
UKGCustomer Success organization at UKG focuses on delivering a Partner for Life experience for HCM/SaaS customers. The Senior Escalation Manager owns complex escalated issues, coordinates cross‑functional resources, and …
Pune,IndiaOn-siteFull-timeActiveService Recovery Team Member, Escalation Desk
AXIS BANK LTD.Service Recovery Team at Axis Bank handles escalated customer complaints from regulators and ombudsman bodies. The role resolves issues by coordinating with branches, product teams, and regulatory units while ensuring …
Mumbai,IndiaOn-siteFull-timeActivePHI - Specialist - Grievance Desk Escalations
Prudential FinancialPrudential Health India, a joint venture between Prudential (UK) and HCL Group, is building a greenfield health insurance platform in India. The PHI – Specialist – Grievance Desk Escalations role joins the Customer …
Mumbai, IndiaOn-siteFull-timeActiveTeam Lead - Escalations
Etraveli GroupSupport Team at Etraveli Group leads the escalation handling function for the flight technology platform. The role supervises a team of agents, delivers on‑the‑job training, monitors performance metrics such as CSAT and …
Mumbai,IndiaOn-siteActiveService Recovery - Team Member - Escalation Desk
AXIS BANK LTD.Service Recovery team at Axis Bank handles regulator and customer complaints. The role resolves escalated issues, ensures compliance with RBI and other regulator guidelines, and drives root‑cause analysis and process …
Mumbai,IndiaOn-siteFull-timeActiveNGSiem/Platform Escalation Engineer
CrowdStrikeCrowdStrike, a global cybersecurity leader, seeks an NGSiem/Platform Escalation Engineer to own complex technical issues for enterprise customers. The role requires deep expertise in NGSIEM, search technology, …
Mumbai, IndiaHybridFull-timeActiveService Recovery Team Member, Escalation Desk
AXIS BANK LTD.Service Recovery team at Axis Bank handles regulator and customer complaints. The role resolves escalated issues, prepares compliant responses, conducts root cause analysis and drives process improvements. Mumbai …
Mumbai,IndiaOn-siteFull-timeActiveCustomer Service Associate II
Fidelity National Information ServicesProvides frontline customer support for FIS consumer products via phone, email, and instant messaging. Acts as primary contact for inbound issues, escalating technical product questions to Product Support. Handles …
IND HRYN 402, IndiaOn-siteFull-timeActiveService Recovery Team Member, Escalation Desk
AXIS BANK LTD.Customer Service Recovery team at Axis Bank handles regulatory and ombudsman complaints. The role resolves escalated issues by coordinating with branches, RAC centres and product teams, ensuring compliance with RBI …
Mumbai,IndiaOn-siteFull-timeActiveSenior Lifts, Escalators Expert
SYSTRASYSTRA, a global engineering leader, seeks a Senior Lifts and Escalators Expert to spearhead lift and escalator design, specification, and commissioning for metro projects across India. The role involves creating …
Mumbai, Maharashtra, IndiaOn-siteContractActiveField Executive Construction
Otis WorldwideLead elevator and escalator start-up and adjustments. Verify pre-adjustment forms from supervisors. Attend monthly Tool Box Talks. Plan monthly start-up and adjustment schedules with supervisors. Ensure site safety and …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Escalation Redressal, RM-Sky Channel, Contact Centre Inbound
Kotak Mahindra BankContact Centre Inbound team at Kotak Mahindra Bank handles escalated service issues for RM-Sky channel customers. The role resolves complex inquiries, coordinates with internal stakeholders, and ensures timely redressal …
Thane, Maharashtra, IndiaFull-timeActive