Escalation Handling jobs in Bengaluru
Explore 12 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsManager, Complaints Handling and Escalations
Reward360SmartBuy Back-Office Operations team at Reward360 handles end‑to‑end resolution of escalated travel booking complaints for HDFC. The Manager leads a 15+ member team to investigate high‑risk cases, produce audit‑ready …
Bangalore, KA, IndiaFull-timeActiveEscalation Fastlane Specialist
PayoneerEscalation Operations at Payoneer oversees end-to-end customer experience for top clients, handling operations-related escalations from Sales and Customer Success, analyzing trends, and driving root‑cause resolutions. …
Bangalore,,IndiaOn-siteFull-timeActiveLead Escalation Engineer
TIBCO SoftwareLead Escalation Engineer at TIBCO Software supports XenServer products as part of the Advance support team. Requires 7+ years of technical support or engineering experience with virtualization, Linux, storage, and …
Bangalore, IndiaOn-siteFull-timeActiveEscalation Engineer
ZscalerZscaler Support team in Bangalore builds the highest level of technical support for its cloud‑native Zero Trust Exchange platform. The Escalation Engineer resolves the most complex DLP issues, performs root cause …
Bangalore,INDFull-timeActiveEscalations Representative
Wells FargoEscalations Representative at Wells Fargo handles customer inquiries and complaints regarding financial products. The role investigates issues, processes complex transactions, and resolves client problems while ensuring …
Bengaluru, IndiaOn-siteFull-timeActiveCustomer Operations Escalation Specialist
HPHP Instant Ink Customer Operations team ensures seamless printer subscription service by handling complex customer issues and escalations. The specialist manages tickets from global support centers, resolves …
Bengaluru,Karnataka,IndiaOn-siteFull-timeActiveEscalation Engineer
ZscalerSupport team at Zscaler’s DLP division, focused on protecting data across SaaS and cloud environments. The Escalation Engineer resolves the most complex DLP incidents, performing root‑cause analysis and collaborating …
Bangalore,INDHybridFull-timeActiveSenior Escalation Engineer
TIBCO SoftwareSenior Escalation Engineer at TIBCO Software in Bangalore, India. Lead technical support for Citrix NetScaler and related networking products, resolve complex customer issues, document and train teams, and participate …
Bangalore,IndiaOn-siteFull-timeActiveEscalations Representative
Wells FargoWells Fargo seeks an Escalations Representative to support internal and external customers with inquiries and complaints regarding financial products and services. The role involves investigating issues, processing …
Bengaluru, IndiaOn-siteFull-timeActiveDeveloper Escalation Engineer
Hewlett Packard EnterpriseDeveloper Escalation Engineer at Hewlett Packard Enterprise in Bangalore. Works on HPE Hybrid Cloud, leading innovation for Green Lake cloud platform. Analyzes customer issues, debug production code, implement fixes, …
Bangalore, Karnataka, IndiaHybridFull-timeActiveCustomer Operations Escalation Specialist
HPHP Instant Ink Customer Operations team ensures seamless subscription service by handling complex customer issues and escalations. The specialist manages tickets across global support centers, analyzes data to resolve …
Bengaluru,Karnataka,IndiaOn-siteFull-timeActiveBusiness Escalations Manager
HPBusiness Escalations Manager responsible for resolving complex technical issues, guiding functional teams in CS and GBU, and leading quality programs across HP support ecosystem. Leads critical escalations, responds to …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveCustomer Support - Escalations, Email & Chat
https://apply.workable.com/laundryheap-2Escalations team at Laundryheap, the fast-growing on-demand laundry service, handles complex customer issues to maintain trust and loyalty. The role investigates, resolves, and proposes solutions for escalated queries …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveMulti-lingual Escalation Specialist, Global Security Operations Center
AmazonGlobal Security Operations Center (GSOC) at Amazon handles security incidents worldwide. The Multi-lingual Escalation Specialist triages and resolves security alerts across languages, coordinating with internal teams. …
Bengaluru,Karnataka,INDOn-siteFull-timeActiveSenior Escalation Engineer
TIBCO SoftwareSenior Escalation Engineer at TIBCO Software supports large enterprise customers on Citrix products. Provides deep technical assistance via phone, email, and remote access, analyzing complex issues and delivering …
Bangalore, IndiaOn-siteFull-timeActiveCustomer Support - Escalations
LaundryheapEscalations team at Laundryheap transforms challenging customer issues into positive experiences, handling claims, refunds and complex queries for a fast‑growing on‑demand laundry service. You’ll investigate root …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveLead Escalation Engineer
TIBCO SoftwareLead Escalation Engineer at TIBCO Software focuses on high‑complexity Citrix support, troubleshooting Windows and Linux environments, mentoring junior staff, managing large projects, and driving operational targets. …
Bangalore, IndiaOn-siteFull-timeActiveManager, Merchant Support
claritypayMerchant Support Team at ClarityPay leads the resolution of escalated disputes and transaction concerns for merchants. The manager coaches a team of specialists, owns performance metrics, and personally handles the most …
Bangalore,,IndiaOn-siteFull-timeActiveInstant Ink Escalation Specialist
HPInstant Ink Escalation Specialist at HP’s Support team focuses on resolving moderate technical issues for customers, guiding them proactively to prevent problems. The role documents and presents tailored solutions, …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveFull-time
HPHP Instant Ink Customer Operations team ensures seamless subscription service by handling complex customer issues and escalations. The Escalation Specialist manages tickets in CDAX/JIRA, resolves diverse problems, …
Bengaluru,Karnataka,IndiaFull-timeActive