Escalation Management jobs in Bengaluru
Explore 30 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsEscalation Manager
Automation AnywhereAutomation Anywhere, a leader in Agentic Process Automation, seeks an Escalation Manager to serve as the primary interface between Support, Engineering, Product, and other internal teams. The role involves managing the …
Bengaluru, IndiaOn-siteFull-timeActiveBusiness Escalations Manager
HPBusiness Escalations Manager responsible for resolving complex technical issues, guiding functional teams in CS and GBU, and leading quality programs across HP support ecosystem. Leads critical escalations, responds to …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveProject Manager/Executive Escalation Specialist
HPHP’s Escalation & Case Management team leads end‑to‑end resolution of high‑visibility customer escalations through executive channels. The Project Manager drives cross‑functional initiatives to reduce repeat …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveAssistant Manager / Manager, Client Escalation & Resolution
SOBHACustomer Experience team at Sobha Ltd focuses on ensuring seamless client journeys from booking to possession. The Assistant Manager/Manager resolves high‑priority escalations, coordinates with Sales, Legal, Finance and …
Bengaluru,IndiaOn-siteFull-timeActiveEscalation Manager
Hewlett Packard EnterpriseEscalation Manager (EM) is a hybrid role leading escalation activities for a designated region, owning performance metrics, serving as point of contact, ensuring process compliance, sharing best practices, promoting …
Bangalore, Karnataka, IndiaHybridFull-timeActiveEscalation Manager
Hewlett Packard EnterpriseBengaluru, Karnataka, IndiaHybridFull-timeActiveProject Manager/Executive Escalation Specialist
HPHP Escalation Management Team drives end‑to‑end resolution of high‑visibility customer escalations through executive channels. The Project Manager leads cross‑functional initiatives to reduce repeat escalations, …
Bengaluru, Karnataka, IndiaFull-timeActiveEscalation Manager
Hewlett Packard EnterpriseHPE Operations’ Escalation Manager leads the escalation process for a designated country, ensuring timely resolution and effective communication with customers and internal teams. The role drives performance metrics, …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveEscalation Manager
Flexera SoftwareFlexera Software is seeking an Escalation Manager to lead continuous improvement initiatives within its global support organization. The role focuses on driving operational efficiency, data reporting, and process …
Bangalore, IndiaHybridFull-timeActiveDir, APAC Global Escalation Management
Hewlett Packard EnterpriseAPAC Global Escalation Management leads the region’s escalation strategy, aligning with global governance to resolve high‑risk customer issues. The Director coaches managers across India and Singapore, drives …
Bengaluru, Karnataka, IndiaFull-timeActiveUniversal Escalations Case Manager
HPResolve customer escalations, manage entitlement cases, lead process improvement projects, mentor staff, and maintain compliance with HP’s service standards.
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveIncident Manager - ITIL l Major incident l Escalation l 3y to 6y
TrellixGlobal Incident and Escalation Management team at Skyhigh Security drives end‑to‑end resolution of critical customer incidents. The Incident Manager owns escalation workflows, coordinates cross‑functional teams, and …
Bangalore,IndiaFull-timeActiveStaff Escalation Manager
TrellixStaff Escalation Manager at Trellix leads critical incident resolution for high‑profile customers. The role owns escalation management, coordinating cross‑functional teams across engineering, product, support, and …
Bangalore, IndiaOn-siteFull-timeActiveManager, Complaints Handling and Escalations
Reward360SmartBuy Back-Office Operations team at Reward360 handles end‑to‑end resolution of escalated travel booking complaints for HDFC. The Manager leads a 15+ member team to investigate high‑risk cases, produce audit‑ready …
Bangalore, KA, IndiaFull-timeActiveEscalation Manager
Raytheon|WebsenseForcepoint simplifies security for global businesses. Escalation Manager leads end-to-end response to high-severity incidents, coordinating cross-functional teams, ensuring SLA adherence, driving root cause analysis, …
Bengaluru, IndiaOn-siteFull-timeActiveEscalation Fastlane Specialist
PayoneerEscalation Operations at Payoneer oversees end-to-end customer experience for top clients, handling operations-related escalations from Sales and Customer Success, analyzing trends, and driving root‑cause resolutions. …
Bangalore,,IndiaOn-siteFull-timeActiveSenior Escalations Representative
Wells FargoEscalations Team at Wells Fargo in Bengaluru focuses on resolving high‑level client complaints and improving support processes. The Senior Escalations Representative leads investigations, manages daily schedules, and …
Bengaluru,IndiaFull-timeActiveEscalations Representative
Wells FargoEscalations Representative at Wells Fargo supports internal and external customers with inquiries and complaints about financial products and services. The role investigates issues, processes complex transactions, and …
Bengaluru,IndiaOn-siteFull-timeActiveSenior Escalation engineer
Hewlett Packard EnterpriseSenior Escalation Engineer at Hewlett Packard Enterprise (Aruba) responsible for resolving complex customer issues by partnering with engineering, product management, TAC, sales, and other stakeholders. Manages …
Bangalore, Karnataka, IndiaOn-siteFull-timeActiveDeveloper Escalation Engineer
Hewlett Packard EnterpriseDeveloper Escalation Engineer at Hewlett Packard Enterprise in Bangalore. Works on HPE Hybrid Cloud, leading innovation for Green Lake cloud platform. Analyzes customer issues, debug production code, implement fixes, …
Bangalore, Karnataka, IndiaHybridFull-timeActive