Escalation Management jobs in Pune
Explore 12 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsSenior Escalation Manager
UKGCustomer Success organization at UKG focuses on delivering a Partner for Life experience for HCM/SaaS customers. The Senior Escalation Manager owns complex escalated issues, coordinates cross‑functional resources, and …
Pune,IndiaOn-siteFull-timeActiveQuality and Escalation Manager
HPHP Services Quality and Escalation Manager leads customer operational relationships, ensuring excellent satisfaction and aligning delivery with strategic plans. The role manages performance metrics, escalation, and …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSanctions Specialist
Barclays Capital SecuritiesIdentify and analyze sanctions alerts, ensuring compliance with laws and regulations. Review escalated cases, confirm true matches, report incorrect escalations. Guide complex sanctions investigations, manage escalation …
Gera Commerzone SEZ, Pune, IndiaOn-siteFull-timeActiveNGSiem/Platform Escalation Engineer
CrowdStrikeCrowdStrike, a global cybersecurity leader, seeks an NGSiem/Platform Escalation Engineer to own complex technical issues for enterprise customers. The role requires deep expertise in NGSIEM, search technology, …
Pune, IndiaHybridFull-timeActiveIdentity Protection Escalation Engineer
CrowdStrikeIdentity Protection Escalation Engineer at CrowdStrike. Lead technical support for enterprise customers, diagnosing and resolving complex security incidents across Windows, Linux, and Active Directory environments. …
Pune, IndiaHybridFull-timeActiveChief Illumination, Lift & Escalator Expert
SYSTRASYSTRA seeks a Chief Illumination, Lift & Escalator Expert to lead technical evaluation and oversight of lighting, elevator, and escalator systems for metro rail projects across India. The role involves design review, …
Pune, Maharashtra, IndiaOn-siteContractActiveSanctions Governance
Barclays Capital SecuritiesSanctions Governance role at Barclays Capital Securities focuses on identifying and analyzing sanctions alerts to ensure compliance with sanctions standards and regulatory requirements. The Business Manager – Sanctions …
Pune, IndiaOn-siteFull-timeActiveSenior Technical Account Manager
WorkdayWorkday seeks a Senior Technical Account Manager for EMEA shift, focusing on strategic accounts, escalation management, and cross-functional liaison. Responsibilities include building relationships, prioritizing …
Pune, IndiaHybridFull-timeActiveSupport Technical Project Manager
QualysSupport Technical Project Manager role at Qualys drives enterprise cybersecurity account health. Lead P1/P2 technical escalations, coordinate cross‑functional resolution with Engineering, Product, and Global Support. …
Pune, IndiaOn-siteFull-timeActiveSenior Staff Software Engineer - Engineering Escalations
DruvaSenior Staff Software Engineer at Druva responsible for fixing product bugs and delivering code changes to production, ensuring reliability and stability for SaaS customers. Collaborates with product, cloud ops, and …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveCluster Manager, Management Accounting
BAJAJ FINANCE LIMITEDManagement Accounting team at Bajaj Finance Limited focuses on financial reporting and risk oversight. The Cluster Manager leads design and implementation of Operational Risk Management frameworks while mentoring the …
Pune,IndiaOn-siteFull-timeActiveClearing and Settlement Analyst
Deutsche BankExperienced operations professional specializing in fixed‑income settlement and trade lifecycle management. Proven ability to handle back‑office settlement, coordinate with agents and traders, resolve client …
Pune, IndiaOn-siteFull-timeActiveAssistant Manager / Manager / Senior Manager (Wealth Manager – HNI Acquisition)
NexthirePurnartha Investment Advisers Pvt. Ltd. seeks experienced wealth managers to lead HNI acquisition across multiple Indian metros. Candidates will drive equity‑based investment sales, assess client risk profiles, and …
Pune, IndiaOn-siteFull-timeActiveSanctions Specialist
Barclays Capital SecuritiesThe Sanctions Specialist at Barclays Capital Securities is responsible for identifying and analyzing sanctions alerts, ensuring compliance with OFAC, OFSI, EU, and UN sanctions laws, and internal governance. The role …
Gera Commerzone SEZ, Pune, IndiaOn-siteFull-timeActivePhysical Security Analyst II
MastercardMastercard’s Physical Security Analyst II supports the Local Security Operations Center in Pune, India, ensuring the safety of personnel and protection of assets across Mastercard’s offices. The role monitors badge …
Pune, IndiaOn-siteFull-timeActiveIT Service Management Manager, Incident, Problem Management and Governance, Associate Director
HSBCIT Service Management Manager on HSBC Technology, responsible for embedding a consistent Service Management operating model across CTO Platforms, standardising incident, problem, change and resilience processes, and …
Pune,Maharashtra,IndiaOn-siteFull-timeActiveArea Manager, Debt Management Services - Compliance
BAJAJ FINANCE LIMITEDDebt Management Services - Compliance team at Bajaj Finance Limited ensures Auto Loans compliance across partners and processes. The Area Manager drives trigger‑based sampling of loan payments, validates observations …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveManager, Creative Services
AnsiraManager, Creative Services with over 10 years of experience in international creative work, responsible for job handling, work distribution, process adherence, brand compliance, quality monitoring, training, and …
Pune, IndiaOn-siteFull-timeActiveSenior Unit Manager, Debt Management Services
BAJAJ FINANCE LIMITEDDebt Management Services - COE team at Bajaj Finance focuses on improving digital campaign processes for field teams. The Senior Unit Manager leads communication planning, governance, and KPI monitoring, executing …
Pune Corporate Office, Maharashtra, IndiaFull-timeActiveProcess Manager
MichelinProcess Manager oversees process performance, drives continuous improvement, trains teams, collaborates cross-functional, leads Incident/Problem/Change Management, handles escalations. Requires ITIL certification, …
Pune, IndiaOn-siteFull-timeActive