Escalation jobs
Explore 21 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsQuality and Escalation Manager
HPHP Services Quality and Escalation Manager leads customer operational relationships, ensuring excellent satisfaction and aligning delivery with strategic plans. The role manages performance metrics, escalation, and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveEscalation Specialist, Escalation Specialist
AmazonAmazon Facility Operations team ensures reliable engineering, controls, and admin services for the Hyderabad site. The Escalation Specialist performs hands‑on electrical troubleshooting, motor control maintenance, …
Hyderabad,TS,INDOn-siteFull-timeActiveProject Manager/Executive Escalation Specialist
HPHP Escalation Management Team drives end‑to‑end resolution of high‑visibility customer escalations through executive channels. The Project Manager leads cross‑functional initiatives to reduce repeat escalations, …
Bengaluru, Karnataka, IndiaFull-timeActiveSanctions Specialist
Barclays Capital SecuritiesIdentify and analyze sanctions alerts, ensuring compliance with laws and regulations. Review escalated cases, confirm true matches, report incorrect escalations. Guide complex sanctions investigations, manage escalation …
Gera Commerzone SEZ, Pune, IndiaOn-siteFull-timeActiveEscalation Manager
Automation AnywhereAutomation Anywhere, a leader in Agentic Process Automation, seeks an Escalation Manager to serve as the primary interface between Support, Engineering, Product, and other internal teams. The role involves managing the …
Vadodara, IndiaOn-siteFull-timeActiveSenior Escalation Manager
UKGCustomer Success organization at UKG focuses on delivering a Partner for Life experience for HCM/SaaS customers. The Senior Escalation Manager owns complex escalated issues, coordinates cross‑functional resources, and …
Pune,IndiaOn-siteFull-timeActiveSenior Escalation Engineer
TIBCO SoftwareSenior Escalation Engineer at TIBCO Software in Bangalore, India. Lead technical support for Citrix NetScaler and related networking products, resolve complex customer issues, document and train teams, and participate …
Bangalore,IndiaOn-siteFull-timeActiveWeekend Manager, Escalations CIC
SalesforceSalesforce seeks a Weekend Manager, Escalations CIC to lead weekend operations for Support and Critical Incident Center. The role drives incident response, escalation management, and cross‑functional collaboration …
Hyderabad, IndiaHybridFull-timeActiveGlobal Escalation Manager
Hewlett Packard EnterpriseGlobal Escalation Manager
Chennai, Tamil Nadu, IndiaHybridFull-timeActiveEscalation Manager
Hewlett Packard EnterpriseEscalation Manager (EM) is a hybrid role leading escalation activities for a designated region, owning performance metrics, serving as point of contact, ensuring process compliance, sharing best practices, promoting …
Bangalore, Karnataka, IndiaHybridFull-timeActiveEscalation Engineer
ZscalerSupport team at Zscaler’s DLP division, focused on protecting data across SaaS and cloud environments. The Escalation Engineer resolves the most complex DLP incidents, performing root‑cause analysis and collaborating …
Bangalore,INDHybridFull-timeActiveEscalation Fastlane Specialist
PayoneerEscalation Operations at Payoneer oversees end-to-end customer experience for top clients, handling operations-related escalations from Sales and Customer Success, analyzing trends, and driving root‑cause resolutions. …
Bangalore,,IndiaOn-siteFull-timeActiveGlobal Escalation Manager
Hewlett Packard EnterpriseGlobal Escalation Manager role at Hewlett Packard Enterprise (HPE) focuses on leading a hybrid team of engineers to design, develop, and troubleshoot solutions across multiple disciplines. Responsibilities include …
Chennai, Tamil Nadu, IndiaHybridFull-timeActiveBusiness Escalations Manager
HPBusiness Escalations Manager responsible for resolving complex technical issues, guiding functional teams in CS and GBU, and leading quality programs across HP support ecosystem. Leads critical escalations, responds to …
Bengaluru, Karnataka, IndiaOn-siteFull-timeActiveEscalation Engineer
ZscalerZscaler Support team in Bangalore builds the highest level of technical support for its cloud‑native Zero Trust Exchange platform. The Escalation Engineer resolves the most complex DLP issues, performs root cause …
Bangalore,INDFull-timeActiveLead Escalation Engineer - NetScaler
TIBCO SoftwareLead Escalation Engineer - NetScaler is a senior technical support role within Cloud Software Group’s Support Engineering Team. The position focuses on providing expert assistance on Citrix products to large, complex …
Bangalore, IndiaOn-siteFull-timeActiveEscalation Engineer, SDWAN
ZscalerEscalation Engineer on Zscaler Customer Support, delivering world‑class post‑sales technical assistance for SD‑WAN and security solutions. Works with Level I/II engineers, customers, and partners to troubleshoot …
Mohali,INDHybridFull-timeActiveSenior Escalations Representative
Wells FargoEscalations Team at Wells Fargo in Bengaluru focuses on resolving high‑level client complaints and improving support processes. The Senior Escalations Representative leads investigations, manages daily schedules, and …
Bengaluru,IndiaFull-timeActiveGlobal Escalation Manager
Hewlett Packard EnterpriseGlobal Escalation Manager at Hewlett Packard Enterprise leads a cross‑disciplinary engineering team in Chennai, India. The hybrid role requires ~2 days onsite per week and focuses on designing, developing, and …
Chennai, Tamil Nadu, IndiaHybridFull-timeActiveEscalations Representative
Wells FargoEscalations Representative at Wells Fargo handles customer inquiries and complaints regarding financial products. The role investigates issues, processes complex transactions, and resolves client problems while ensuring …
Bengaluru, IndiaOn-siteFull-timeActive