Incident Management jobs in Gurugram
Explore 23 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsIncident & Problem Manager
GartnerIncident & Problem Manager at Gartner in Gurgaon leads the 24x7 escalation point for critical service interruptions, coordinating Major Incident Management and owning stakeholder communications. Drives Problem record …
Gurgaon, IndiaOn-siteFull-timeActiveMajor Incident Manager
MKS InstrumentsIncident Management Team at MKS Instruments oversees critical outage response and post‑incident analysis. The Major Incident Manager leads technical bridge calls, coordinates SMEs, and ensures timely resolution while …
Gurgaon,India,IndiaOn-siteFull-timeActiveITSM Manager
Ameriprise FinancialITSM Manager at Ameriprise Financial leads the Incident Management Team, overseeing critical and major incidents to reduce MTRS. The role coordinates with cross‑functional teams across business and technology, managing …
Gurugram, Haryana, IndiaHybridFull-timeActiveMajor Incident Manager
NCR AtleosMajor Incident Manager at NCR Atleos leads the end‑to‑end Major Incident Management process, ensuring rapid identification, escalation, and restoration of critical services. The role requires overseeing 24/7/365 on‑call …
Gurgaon, IndiaOn-siteFull-timeActiveMajor Incident Manager
MKS InstrumentsMajor Incident Manager coordinates major incidents from detection to resolution, leads technical bridge calls with Infrastructure, Application, and Network teams, engages SMEs and escalates to leadership, provides …
Gurgaon, IndiaOn-siteFull-timeActiveIncident Manager
Hewlett Packard EnterpriseIncident Manager at Hewlett Packard Enterprise’s HPE Operations team in Gurgaon, Haryana, India. The role leads small support teams, coordinates incident life cycle, and resolves complex technical issues across …
Gurgaon, Haryana, IndiaOn-siteFull-timeActiveMajor Incident Manager
MKS InstrumentsThe Major Incident Manager at MKS Instruments leads the coordination of critical outages, driving incident resolution and post‑incident reviews. The role owns the incident lifecycle, orchestrates technical bridge calls …
Gurgaon,IndiaOn-siteFull-timeActiveProgram Manager
R1 RcmR1 RCM is a leading provider of technology-driven revenue cycle management solutions for hospitals and health systems. The Program Manager – IT (Cyber Security Incident Management – Manager) role leads the …
Gurugram, IndiaOn-siteFull-timeActiveIncident & Problem Manager
GartnerIT Service Management at Gartner oversees critical incident response and problem resolution for enterprise clients. The Incident & Problem Manager leads 24x7 escalation, coordinates major incident activities, drives …
Gurgaon,IN,IndiaHybridFull-timeActiveAssistant Manager, Incident Analyst
SBI CardRisk Management team at SBI Card monitors and resolves information security incidents. The Assistant Manager analyzes alerts from SIEM, DLP and threat intelligence, conducts investigations, runs incident bridges and …
Gurugram, IndiaOn-siteFull-timeActiveIncident Operations Manager
NTT DATAIncident Operations Manager at NTT India Private Limited leads the Managed Services Operations team, ensuring client IT infrastructure remains operational and SLA commitments are met. The role monitors work queues, …
Gurgaon,IndiaOn-siteFull-timeActiveManager
EXLSRE Incident Management Team at EXL drives global incident response excellence. The Manager leads a Level 7 SRE squad, owns end‑to‑end incident operations across regions, and shapes incident governance and SOPs. Based …
Gurugram, Haryana, IndiaHybridFull-timeActiveManager - Senior Incident Analyst
SBI CardRisk Management team at SBI Card safeguards digital payment services by monitoring, investigating and remediating information security incidents. The manager leads incident response, runs bridges, conducts root cause …
Gurugram, IndiaOn-siteFull-timeActiveProcess Analyst - Incident & Problem Management
AHEADEnterprise Service Management (ESM Accelerate) at AHEAD drives digital transformation through AI‑enabled automation and analytics. The Process Analyst leads end‑to‑end Problem Management in ServiceNow, runs weekly RCA …
Gurugram,Haryana,IndiaRemoteFull-timeActiveSenior Manager – Infrastructure Operations
MKS InstrumentsMKS Instruments’ Infrastructure Operations team builds resilient, 24x7 NOC and Major Incident Management processes to keep critical Windows, Linux, Storage, and Backup services running. The Senior Manager leads the NOC, …
Gurgaon,IndiaOn-siteFull-timeActiveSenior Manager
EXLSRE + Incident Management team at EXL in Gurugram. Lead a global 16x7 incident response squad, driving operational excellence and continuous improvement of MTTM. Own end‑to‑end incident management across regions, mentor …
Gurugram, Haryana, IndiaFull-timeActiveCritical Harms Investigations & Incident Management Specialist
RobloxCritical Harms Intelligence, Investigations, and Operations (CHIIOPS) at Roblox builds safety protocols to protect users from high‑risk threats. The specialist leads rapid investigations of critical incidents, uses …
Gurugram,Haryana,IndiaOn-siteFull-timeActiveLEAD ASSISTANT MANAGER
EXLLead Assistant Manager on EXL’s Incident Management team, driving global P1/P2 incident response and post‑incident reviews. Day‑to‑day duties include acting as incident commander, coordinating bridge calls, performing …
Gurugram, Haryana, IndiaFull-timeActiveIncident Response Analyst
Baker HughesIncident Response Analyst at Baker Hughes leads digital security incident detection and response across multiple locations. The role focuses on network, host, malware, and log-centric analysis, interpreting security …
Gurugram, Haryana, IndiaHybridFull-timeActiveIncident Response Engineer
SprinklrSprinklr is an AI‑native Unified Customer Experience Management (Unified‑CXM) platform that empowers brands to deliver extraordinary experiences at scale across every customer touchpoint. The company unifies social …
Gurgaon, Haryana, IndiaOn-siteFull-timeActive