Itil Processes jobs in Hyderabad
Explore 22 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsITIL Process Manager (Program Manager)
Blue YonderProgram Manager responsible for designing, improving, and operationalizing ITSM processes across the enterprise, focusing on incident, problem, change, and service availability management.
Hyderabad, IndiaOn-siteFull-timeActiveGlobal ITIL, Quality Operations Manager
CubicGlobal ITIL & Service Quality Manager at Cubic leads Change, Knowledge, Problem, and Quality Management functions worldwide. Responsible for driving adherence to ITIL processes, improving effectiveness through …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveProduction Support, ITIL, Mainframe
INFOSYS LTD.Application Development and Maintenance team provides critical mainframe production support ensuring high availability and performance of business applications. The role delivers L2/L3 support, incident management per …
Hyderabad, IndiaOn-siteFull-timeActiveService Expert ITSM
SanofiService Expert ITSM leads the global Service Request Management process at Sanofi, ensuring efficient, compliant fulfillment aligned with ITIL best practices. The role owns process design, governance, and continuous …
Hyderabad, IndiaOn-siteFull-timeActiveProduction Support, ITIL, Mainframe
INFOSYS LTD.Application Development and Maintenance team at Infosys Ltd. provides L2/L3 mainframe production support for critical business applications, ensuring high availability and performance. The role monitors batch jobs, …
Hyderabad,IndiaOn-siteFull-timeActiveChange Manager
State StreetIT Enterprise Change Process Manager responsible for developing ITIL V4/ITSM based change strategy, governance, processes, transformation plan and driving implementation. Post‑transformation, manage BAU change …
Hyderabad,IndiaOn-siteFull-timeActiveLead Systems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Automation Scripting, Gen AI
Wells FargoLead Systems Operations Engineer at Wells Fargo’s International Solutions team in Hyderabad. The role drives system reliability, automates support with AI and scripting, and collaborates with vendors to maintain high …
Hyderabad,IndiaOn-siteFull-timeActiveSalesforce Technical Manager - Salesforce Service Cloud + ITIL
SalesforceSalesforce Technical Manager leads a team of technical architects to design and deliver complex Salesforce ITSM solutions, including Service Cloud, Slack, and Agentforce integrations. The role requires deep expertise in …
Hyderabad, IndiaOn-siteFull-timeActiveGlobal Duty Service Manager
CubicThe Global Duty Service Manager ensures smooth IT operations across Cubic by managing major incidents, escalations, and service performance. This role leads communication during high-priority events and supports global …
Hyderabad, TelanganaHybridFull timeActiveITIL Change Manager – End User Services
AmgenITIL Change Manager – End User Services at Amgen leads change and release management for EUC services, driving continuous improvement, vendor performance, and stakeholder communication across Customer Care & Experience …
Hyderabad, IndiaOn-siteFull-timeActiveSystems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Automation Scripting
Wells FargoSystems Operations Engineer at Wells Fargo’s Hyderabad hub, driving support for large‑scale payment applications. Handles complex technical issues, optimizes support processes, and collaborates with cross‑functional …
Hyderabad,IndiaOn-siteFull-timeActiveSenior Technical Operations Analyst
Ameriprise FinancialSenior Technical Operations Analyst at Ameriprise India LLP. Lead Windows Server and VMware vSphere 7.x support, automate with Ansible/PowerShell, manage ServiceNow ITIL processes, monitor performance, and drive …
Hyderabad, Telangana, IndiaHybridFull-timeActiveServiceNow Application Developer - Senior Manager
State StreetExperienced ServiceNow Application Developer to support and implement solutions for Sourcing & Procurement Operations and Asset Lifecycle. Lead development of custom applications, services, and integrations. Mentor …
Hyderabad, IndiaHybridFull-timeActiveSenior Systems Operations Engineer - L2 Support, UNIX, ITIL, SQL queries, Autosys, Automation Scripting, Gen AI
Wells FargoSenior Systems Operations Engineer at Wells Fargo’s Hyderabad team drives system reliability and efficiency. The role leads L2 support for UNIX, Autosys, and SQL-based batch processes, collaborating with vendors and …
Hyderabad,IndiaOn-siteFull-timeActiveSenior IT Business Analyst
MedtronicMedtronic’s Global IT Support Organization seeks a Senior IT Business Analyst to lead the Knowledge Management process and AI‑assisted content operations. The role drives day‑to‑day knowledge creation, analytics, and AI …
Nanakramguda, Hyderabad, IndiaFull-timeActiveSr Associate IS Bus Sys Analyst - Change Management
AmgenSupport and lead Change & Release Management in ServiceNow, ensuring ITIL compliance, automating workflows, tracking metrics, and collaborating with stakeholders to improve process efficiency.
Hyderabad, IndiaOn-siteFull-timeActiveAssociate Technical Account Advisor
Blue YonderCustomer Success Team at Blue Yonder ensures supply chain SaaS solutions run smoothly for enterprise clients. The role owns the customer relationship, produces monthly SLA reports, monitors consumption metrics, and …
Hyderabad,IndiaOn-siteFull-timeActiveIT Process/Application Support Analysis
Thermo Fisher ScientificJoin Thermo Fisher Scientific’s IT team as an IT Process Analyst II in Hyderabad. You’ll optimize and manage IT service delivery, working with cross‑functional teams to identify, analyze, and resolve infrastructure …
Hyderabad, IndiaOn-siteFull-timeActiveSr. Technical Consultant - Cloud
Blue YonderShared Services Lead ensures all cloud activities complete on time during customer implementations. Coordinates with cross‑functional teams, escalates risks, and maintains SLA/OLA compliance. Drives project plans for …
Hyderabad, IndiaOn-siteFull-timeActiveChange Manager – Officer
State StreetThe IT Enterprise Change Process Manager at State Street leads the development and execution of an ITIL V4/ITSM-based Enterprise IT Change Management Strategy, Governance Model, Processes, Transformation/Remediation …
Hyderabad, IndiaOn-siteFull-timeActive