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Process Knowledge Customer Service Executive jobs

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Current openings

Showing 20 jobs

  1. Knowledge & Process Specialist

    Telstra

    Knowledge & Process Specialist role within Telstra’s Belong Channel Operations team. Partner with stakeholders to map and simplify processes for nbn and mobile services, identify inefficiencies, and design improvements. …

    Bengaluru, Karnataka, IndiaOn-siteFull-time
    Active

  2. Executive Customer Care Non-Voice Back-End Transaction Processing

    EXL

    This role supports EXL’s global customer service operations by handling non-voice transaction processing. The Executive Customer Care specialist will manage refunds, fares, pricing, and routing inquiries, ensuring …

    Gurugram, Haryana, IndiaOn-siteFull-time
    Active

  3. Executives

    EXL

    This role supports EXL's customer care operations by ensuring high-quality service for UK-based clients. The Executive will navigate multiple systems, gather and analyze customer data, and resolve issues efficiently. …

    Pune, Maharashtra, IndiaHybridFull-time
    Active

  4. Customer Support Executive

    Valuestream Business Solutions

    Valuestream Business Solutions is a leading provider of business and knowledge process outsourcing services. We are seeking a Customer Support Executive to join our team in Marathahalli, Bengaluru. The role involves …

    Marathahalli, Karnataka, IndiaOn-siteFull-time
    Active

  5. Senior Executive

    EXL

    Senior Executive responsible for invoice processing, exception management, vendor communication, data entry, audit support, and customer service. Handles discrepancies, verifies invoices, inputs data into DDS accounting …

    Noida, Uttar Pradesh, IndiaHybridFull-time
    Active

  6. Process Executive (Voice)

    Colfax

    Process Executive (Voice) at Enovis India supports billing and invoicing operations, ensuring accurate data entry, compliance with regulations, and timely customer payments. The role involves verifying billing …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  7. Knowledge & Process Specialist

    Telstra

    Knowledge & Process Specialist in Telstra's Belong Channel Operations team. Partner with stakeholders to map and improve processes for nbn and mobile services. Identify inefficiencies, design changes, and produce clear …

    Bengaluru, Karnataka, IndiaOn-siteFull-time
    Active

  8. Executive Customer Care Non-Voice Back-End Transaction Processing

    EXL

    Responsible for processing back‑office transactions for a US P&C client, ensuring adherence to SLAs and quality standards. Handles mid‑term changes, endorsements, coding, and correspondence, maintaining high accuracy …

    Gurugram, Haryana, IndiaHybridFull-time
    Active

  9. Executive Customer Care Non-Voice Back-End Transaction Processing Complex

    EXL

    This role focuses on non‑voice customer care for transaction processing, requiring strong knowledge of Global Distribution Systems (GDS), refunds, fares, and pricing. Candidates must hold a travel certification and be …

    Gurugram, Haryana, IndiaHybridFull-time
    Active

  10. Senior Executive Operations

    Startek

    Senior Executive Operations at Startek drives customer engagement by delivering exceptional support through live chat and troubleshooting wireless internet services. The role focuses on creating memorable interactions …

    Gurugram, Haryana, IndiaOn-siteFull-time
    Active

  11. Senior Specialist - Process Knowledge Management

    Merck

    The Process Knowledge Management Specialist at Merck serves as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, recipes, and master data. Responsibilities include training, …

    Pune, Maharashtra, IndiaHybridFull-time
    Active

  12. Senior Process Executive (Voice)

    Colfax

    Senior Process Executive (Voice) at Enovis India will manage customer interactions across multiple channels, handle returns and service tickets, maintain accurate records, and support field service scheduling. The role …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  13. Executive Customer Care Non-Voice Back-End Transaction Processing Complex

    EXL

    EXL seeks an Executive Customer Care specialist to support non-voice transaction processing and back-end operations. Candidates should have up to two years of customer service experience in BPO or insurance, strong …

    Noida, Uttar Pradesh, IndiaHybridFull-time
    Active

  14. Senior Process Executive (Voice)

    Colfax

    Senior Process Executive (Voice) – A customer‑centric role focused on managing pre‑ and post‑sales service interactions across phone, email, chat, and social media. The incumbent handles return requests, creates RMA …

    Hyderabad, Telangana, IndiaOn-siteFull-time
    Active

  15. Customer Service Specialist

    Dow Chemical Canada ULC

    Dow Chemical Canada ULC is seeking a Customer Service Specialist to act as the interface between customers and business value chain partners, delivering exceptional service and driving profitability. The role involves …

    Navi Mumbai, IndiaOn-siteFull-time
    Active

  16. Process Documentation & Knowledge Management Specialist

    IV4

    Client Experience Team at Proarch 3 is building a unified knowledge repository to standardize enterprise processes across Sales, Customer Success, Service Delivery, PMO, Finance, and Support. The Process Documentation & …

    Hyderabad,IndiaRemoteFull-time
    Active

  17. Executives

    EXL

    EXL seeks an Executive to lead and coordinate cross‑functional initiatives across its data‑driven services portfolio. The role demands strong organizational and problem‑solving skills, with a focus on delivering …

    Noida, Uttar Pradesh, IndiaHybridFull-time
    Active

  18. Executive-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex

    EXL

    This role supports the Customer Care team by managing non‑voice transaction processing and back‑end operations. The Executive will maintain quality metrics, adhere to client delivery timelines, and coordinate with …

    Pune, Maharashtra, IndiaOn-siteFull-time
    Active

  19. Associate Operations

    Allstate

    Process claim requests ensuring accurate system reflection and compliance. Execute moderate to complex processes requiring state guideline knowledge. Deliver customer service via email and templates. Transfer knowledge …

    Pune, IndiaHybridFull-time
    Active

  20. Process Knowledge & Agentic AI Enablement, Vice President

    State Street

    Agentic AI Program – State Street’s initiative to embed AI agents across Global Delivery. The Vice President leads the enterprise-wide process knowledge capability, building structured, machine‑readable AOPs and …

    Bangalore,IndiaOn-siteFull-time
    Active

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