Process Knowledge Customer Service Executive jobs in Maharashtra
Explore 45 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsExecutives
EXLThis role supports EXL's customer care operations by ensuring high-quality service for UK-based clients. The Executive will navigate multiple systems, gather and analyze customer data, and resolve issues efficiently. …
Pune, Maharashtra, IndiaHybridFull-timeActiveSenior Specialist - Process Knowledge Management
MerckThe Process Knowledge Management Specialist at Merck serves as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, recipes, and master data. Responsibilities include training, …
Pune, Maharashtra, IndiaHybridFull-timeActiveAssociate Operations
AllstateProcess claim requests ensuring accurate system reflection and compliance. Execute moderate to complex processes requiring state guideline knowledge. Deliver customer service via email and templates. Transfer knowledge …
Pune, IndiaHybridFull-timeActiveSenior Business Process Analyst - Support Knowledge and AI
WorkdayWorkday seeks a Senior Business Process Analyst to enhance Knowledge Management and AI tools within Global Support Operations. The role analyzes knowledge trends, optimizes processes, and collaborates with technical and …
Pune, IndiaHybridFull-timeActiveSenior Customer Service Specialist
Dow Chemical Canada ULCDow Chemical Canada ULC seeks a Senior Customer Service Specialist to serve as the primary liaison between customers and internal teams in Navi Mumbai, India. The role focuses on managing complex order-to-cash …
Navi Mumbai, IndiaOn-siteFull-timeActiveExecutive-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex
EXLThis role supports the Customer Care team by managing non‑voice transaction processing and back‑end operations. The Executive will maintain quality metrics, adhere to client delivery timelines, and coordinate with …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive - Business Process & Service Excellence - Quality Excellence
EXLThe Quality Compliance Analyst monitors process transactions to ensure client standards are met and identifies improvement opportunities. They provide feedback, prepare reports, analyze performance, and coordinate …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveInsurance Analyst
M&GInsurance Analyst at M&G Global Services supports wealth operations, PFP, and adhoc projects. The role delivers high‑accuracy customer service to internal and external stakeholders, ensuring compliance with SLAs and …
Mumbai, IndiaOn-siteFull-timeActiveDirector, Customer Knowledge & Measurement
MerckDirector, Customer Knowledge & Measurement on Digital Human Health (DHH) at Merck, leading a 40+ team delivering customer‑engagement analytics and AI‑enabled insights for pharma brands. Drives strategy, stakeholder …
Pune, Maharashtra, IndiaHybridFull-timeActiveExecutive - Last Mile
Essar UK Services Private LimitedThe Executive – Last Mile role at Essar UK Services Private Limited in Mumbai is responsible for overseeing end-to-end last mile delivery operations, ensuring timely and efficient delivery of goods to customers. The …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSenior Executive-Business Process & Service Excellence - Quality Excellence
EXLOversee transaction monitoring aligned with QSD standards, delivering constructive feedback to associates and compiling precise quality reports. Evaluate performance trends, refresh SLA metrics, and engage in …
Pune, Maharashtra, IndiaOn-siteFull-timeActiveCustomer Service Specialist
Dow Chemical Canada ULCDow Chemical Canada ULC is seeking a Customer Service Specialist to act as the interface between customers and business value chain partners, delivering exceptional service and driving profitability. The role involves …
Navi Mumbai, IndiaOn-siteFull-timeActiveReliability Engineer II
MastercardReliability Engineer II at Mastercard provides 24/7 communication support for global infrastructure, delivering clear incident status to customers, partners, executives. Manages ITSM Incident Management communications, …
Pune, IndiaOn-siteFull-timeActiveCustomer Service Representative - Customer Care Non-Voice Back-End Transaction Processing Complex
EXLCustomer Service Representative – Customer Care Non‑Voice Back‑End Transaction Processing Complex. This role functions as a claims adjudicator, reviewing and evaluating claim submissions to ensure accuracy and …
Pune, Maharashtra, IndiaHybridFull-timeActiveCustomer Service Associate II, Analyst II, Voice Process
AllstateCustomer Service Center at Allstate India handles inbound policyholder calls and supports claims processing. The role answers and resolves complex inquiries, prepares documentation, and contributes process improvement …
Pune, IndiaHybridFull-timeActiveSoft Services Executive
Jones Lang LaSalleSoft Services Executive at JLL Mumbai oversees housekeeping and facility operations, ensuring hygiene standards meet client expectations. Responsibilities include inspecting work, maintaining SOP compliance, scheduling …
Mumbai, MH, IndiaOn-siteFull-timeActiveCustomer Service Associate II-Consumer ( International Voice Process )
Fidelity National Information ServicesFIS seeks a Customer Service Associate II-Consumer to provide phone, email, and instant message support for FIS products, handling high-volume inquiries, troubleshooting issues, documenting requests, and meeting quality …
IND HRYN 402, IndiaOn-siteFull-timeActiveInsurance Associate
M&GInsurance Associate at M&G Global Services in Mumbai supports internal and external customers across regulated insurance products. The role requires delivering high‑accuracy service within SLAs, managing pre‑sales …
Mumbai, IndiaOn-siteFull-timeActiveMarkets Legal Global Contract Services – Knowledge & Data Team
Barclays Capital SecuritiesMarkets Legal Global Contract Services – Knowledge & Data Team at Barclays in Pune, India. The team builds and maintains a central legal document repository, extracts key data points from master agreements, and ensures …
Pune,IndiaOn-siteFull-timeActiveInsurance Analyst
M&GInsurance Analyst at M&G Global Services supports internal and external customers by delivering accurate, compliant servicing across regulated products. Responsibilities include managing SLAs, executing non-standard …
Mumbai, IndiaOn-siteFull-timeActive