Sla Management jobs in Mumbai

Assistant Manager / Manager / Senior Manager (Wealth Manager – HNI Acquisition)

Purnartha Investment Advisers Pvt. Ltd. seeks experienced wealth managers to lead HNI acquisition across multiple Indian metros. Candidates will drive equity‑based investment sales, assess client risk profiles, and …

Vice President, Aladdin Data: Data Platform Managed Services

The Vice President of Data Platform Managed Services leads global L1/L2 operations, ensuring reliable platform performance, incident resolution, and client satisfaction. This executive role drives daily dashboards, SLA …

Assistant Property Manager

Assistant Property Manager at JLL oversees site operations, budgeting, SLA monitoring, vendor and billing management, site maintenance, risk assessment, emergency response, and reporting to ensure efficient property …

Business Solutions Group, Manager/Senior Manager, Institutional Securities Management

US Transaction Management Group Support, Manager/Senior Manager, Institutional Equity Division

US Transaction Management Group (TMG) at Morgan Stanley drives structured product issuance, trade settlement, and reporting. The Manager supports TMG in trade approvals, documentation, stakeholder collaboration, and …

Executive - Customer Management

Administer technical and specialist tasks efficiently, ensuring accurate, confidential data handling and adherence to policies. Provide timely support meeting SLA, manage follow‑up inquiries, and maintain information …

Senior Analyst

Join Marsh’s operations team in Mumbai as a hybrid role, managing case delivery, SLA compliance, SOP creation, and process improvement while supporting a diverse, inclusive environment.

Manager/Assistant Manager – Travel Insurance Operations & Claims Management

Prudential Health India (PHI) seeks a Manager/Assistant Manager to lead Travel Insurance Operations & Claims Management. The role involves designing end-to-end customer journeys, creating robust frameworks, and …

Managed Services Consultant

Managed Services team at ITRS delivers automated IT observability solutions for critical industries. The consultant monitors Geneos components, resolves incidents, and handles client configuration requests to ensure …

Risk Management, Manager, Institutional Securities Management Group

Manager in ISG Central Risk overseeing policy compliance, escalation, and automation for institutional securities. Leads daily breach reviews, trend analysis, report creation, and stakeholder engagement to enhance …

Analyst II

Accelya, a leading airline industry partner, seeks an Analyst II to drive service management excellence. Focus on automation, proactive improvements, incident and change management, and client satisfaction. Collaborate …

Project Management - Credit Risk Private Wealth Management

Morgan Stanley seeks an Associate/Director to lead project management initiatives within the Credit Risk Private Wealth Management team in Mumbai. The role focuses on executing PWM Asia Credit projects, collaborating …

APM (Technical)

APM (Technical) at JLL responsible for managing daily operations at the site, overseeing building systems, ensuring documentation, hiring and training staff, budgeting, SLA monitoring, preventive maintenance, vendor …

EMEA Transaction Management Group Trade Management, Manager, Institutional Equity Division

Lead trade lifecycle for structured notes, certificates and warrants in the EMEA TMG. Oversee issuance, documentation, settlement, risk monitoring and trade approvals. Resolve trade breaks, reconcile discrepancies, and …

Property Manager

Property and Asset Management team at JLL oversees commercial real estate operations in Mumbai. The Property Manager leads site manpower, budgeting, vendor coordination, SLA/KPI monitoring, and ensures health, safety, …

Senior Cluster Manager, Debt Management Services SME

Debt Management Services - SME team at Bajaj Finance focuses on maintaining immaculate portfolios and reducing delinquency. The Senior Cluster Manager leads a team to monitor MIS, ensure smooth SOA updates, and conduct …

Technical Specialist MS

NTT DATA’s Managed Services team in Mumbai drives client success by proactively resolving complex cross‑technology incidents. The role focuses on incident management, automation, and mentoring junior engineers while …

Manager Project Management

Property Consulting team at Marsh Risk drives property risk engineering and valuation projects. The Manager leads end‑to‑end panel lifecycle, builds governance frameworks, and oversees financial processes while …

Manager - Project Management

Lead complex project initiatives at Ingram Micro, a global technology ecosystem leader. Manage end-to-end project lifecycle from design to implementation, translating requirements into deliverables and ensuring …