Ticket Management jobs

Non SD - Ticket Lifecycle Management

Provides Tier 1 and Tier 2 support for Unisys applications and infrastructure, troubleshooting hardware/software, voice communications, network connectivity, printing, and remote desktop issues. Identifies root causes, …

MS Senior Security Engineer

MS Senior Security Engineer at NTT DATA will lead second‑level support for client security infrastructures, monitoring incidents, managing tickets, and executing change requests. The role requires experience in managed …

Cluster Manager, Management Accounting

Management Accounting team at Bajaj Finance Limited focuses on financial reporting and risk oversight. The Cluster Manager leads design and implementation of Operational Risk Management frameworks while mentoring the …

Section Engineer - Ticketing System

SYSTRA is seeking a Section Engineer for the Ticketing System component of the Mumbai–Ahmedabad High Speed Rail Project. The role involves collaborating with senior experts to review designs, integrate ticketing …

Senior Manager, Customer Support and Managed Services IT Management

Customer Support and Managed Services IT Management team at HP drives the design, deployment, and operation of complex IT infrastructure and services for large business units. The Senior Manager leads a diverse group of …

Technology Operations Engineering

Technology Operations Engineering at Kyndryl involves solving complex problems across platforms and services, managing client systems data, ensuring security compliance, and prioritizing tickets for technicians. The …

SOC L2 Engineer

As a SOC L2 Engineer at NTT DATA, you will monitor, investigate, and resolve security incidents, manage ticket queues, and provide second‑level support to clients. You’ll collaborate with automation teams, audit tickets …

Business Solutions Group, Manager/Senior Manager, Institutional Securities Management

Engineer, IT Helpdesk

UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN YOUR PASSION FOR EXCELLENCE STARTS HERE!! Responsibility Area Description: 1 Ticket Operation Tickets Management Monitor and manage the IT ticketing system. Respond to …

Networking Managed Services Engineer (L2)

Networking Managed Services Engineer (L2) at NTT DATA ensures client IT infrastructure remains operational by monitoring, diagnosing, and resolving incidents. Handles medium‑complexity tickets, escalates to Centers of …

Security Managed Services Engineer (L2)

Security Managed Services Engineer (L2) at NTT DATA ensures clients' security infrastructures remain operational by monitoring, identifying, investigating, and resolving incidents. Responsibilities include handling …

IT Service Management Manager, Incident, Problem Management and Governance, Associate Director

IT Service Management Manager on HSBC Technology, responsible for embedding a consistent Service Management operating model across CTO Platforms, standardising incident, problem, change and resilience processes, and …

Security Managed Services Engineer

Security Managed Services Engineer (L2) at NTT DATA in Mumbai ensures client security infrastructures remain operational. Responsibilities include monitoring, identifying, investigating, and resolving technical …

Agent - Fulfillment

Travel Operations team at Etraveli Group ensures seamless flight ticketing and fulfillment for global partners. The role manages ticketing queues, issues tickets and EMDs, interprets fare rules, and coordinates with …

Cluster Manager, Debt Management Services, Rural

Debt Management Services - Rural team at Bajaj Finance Limited oversees debt recovery and risk management across rural territories. The Senior Cluster Manager drives regional targets, ensures legal compliance, monitors …

Senior Technical Consultant - Major Incident Management/ITIL/Problem Management/Change Management/SLA Management

Senior Technical Consultant with 7-10 years in infrastructure support, specializing in incident, problem, and change management across Azure and VMware environments. Expert in root cause analysis, automation, and ITIL …

Data Collection, Real-World Cards, Tickets & Gift Cards

Data Collection Initiative – responsible for gathering authentic physical materials such as membership cards, event tickets, passes, and gift cards to support large‑scale technology projects. Contributors source, …

Technical Product Manager

Ticket Hub product team at Arcesium builds an internal ticketing and client communication platform that powers operational workflows across the Managed Services organization. The role owns vision, roadmap and execution, …

Associate Analyst

Associate Analyst, Vendor Operations at Lowe's India supports day-to-day operational execution by managing Tier 1 tickets and assisting with vendor issue resolution within the Lowe’s Vendor Gateway application. The role …