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Itil Processes jobs at NTT DATA

Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.

Current openings

Showing 20 jobs
  1. Senior Business Process Analyst

    NTT DATA

    The Senior Business Process Analyst optimizes and transforms company processes to enhance efficiency, innovation, and excellence. This role involves collaborating with cross-functional teams to streamline workflows, …

    Bangalore, IndiaHybridFull time
    Active
  2. Senior Engineer - MS Security

    NTT DATA

    Senior Engineer - MS Security at NTT DATA in Chennai, India. Responsible for second‑line support of security infrastructure, monitoring, incident resolution, change management, automation, and disaster recovery. Works …

    Chennai, IndiaOn-siteFull-time
    Active
  3. Principal Business Process Analyst

    NTT DATA

    The Principal Business Process Analyst optimizes and transforms company processes to enhance efficiency, innovation, and customer experience. This role involves collaborating with cross-functional teams, leveraging …

    Bangalore, IndiaHybridFull time
    Active
  4. IPC (Service Management) L2

    NTT DATA

    Cross Technology Managed Services Engineer (L2) at NTT DATA responsible for monitoring, incident resolution, change management, automation, and client escalations. Works with ServiceNow, ITIL processes, vendors, and …

    Mumbai,IndiaOn-siteFull-time
    Active
  5. MS Engineer, Unix

    NTT DATA

    NTT DATA seeks a Platform Support Engineer (L3) to deliver high‑quality support for its NTT platform, including ITSM, ServiceNow, cloud, and web applications. The role requires strong customer‑service skills, …

    Mumbai, West, IndiaOn-siteFull-time
    Active
  6. Azure System Admin

    NTT DATA

    NTT DATA Infrastructure & Operations team builds and maintains enterprise‑grade Windows Server and Azure environments. The Azure System Admin designs, deploys, and troubleshoots cloud and on‑prem infrastructure, …

    Bangalore,IndiaOn-siteFull-time
    Active
  7. Head of Operations, Managed Services

    NTT DATA

    NTT DATA seeks a Head of Operations, Managed Services to lead service delivery, manage client incidents, drive continuous improvement, and oversee a team across Bangalore. Responsibilities include monitoring service …

    Bangalore, IndiaHybridFull-time
    Active
  8. Team Lead, System & Server

    NTT DATA

    The Senior Team Lead, IT Technical Support oversees daily operations, escalations, and technical service delivery. This role ensures IT project execution, fosters team collaboration, and drives operational excellence. …

    Bangalore, IndiaFull time
    Active
  9. Automation L1

    NTT DATA

    Automation L1 at NTT DATA is a first‑line support role for clients’ IT infrastructure. The engineer acts as the initial point of contact, monitoring systems, identifying and resolving incidents, and ensuring zero SLA …

    Mumbai, IndiaOn-siteFull-time
    Active
  10. Manager, Service Operation

    NTT DATA

    NTT DATA is seeking a Manager, Service Operation to lead and oversee day‑to‑day IT service delivery in Bangalore, India. The role focuses on ensuring service governance, capacity planning, and incident management align …

    Bangalore, IndiaOn-siteFull-time
    Active
  11. Cross Technology Managed Services Engineer

    NTT DATA

    First line support engineer for NTT DATA clients. Resolve security, network, data centre, systems, or storage incidents. Use ITSM tools, follow ITIL processes, and maintain knowledge articles. Work across Cloud, …

    Chennai,IndiaOn-siteFull-time
    Active
  12. Senior Engineer MS - Network L2

    NTT DATA

    Senior Engineer MS - Network L2 at NTT India Private Limited in Mumbai. Responsible for managing L2 support, incident and request tickets, ensuring SLAs, performing change management, auditing tickets, automating …

    Mumbai,IndiaOn-siteFull-time
    Active
  13. VC-AV

    NTT DATA

    NTT DATA seeks a seasoned VC‑AV specialist to lead installation, configuration, and support of advanced audio‑video and video‑conferencing systems across complex environments. The role requires deep expertise in signal …

    Mumbai, IndiaOn-siteFull-time
    Active
  14. Technical Specialist - MS, Security

    NTT DATA

    NTT DATA seeks a Technical Specialist – MS, Security to safeguard client infrastructures in a managed services setting. The role demands deep expertise in security architecture, ITIL processes, and proactive incident …

    Mumbai, IndiaOn-siteFull-time
    Active
  15. MS Technical Specialist

    NTT DATA

    MS Technical Specialist at NTT DATA in Bangalore. Lead security infrastructure support in managed services, ensuring client systems are secure, robust, and compliant. Resolve complex incidents, root cause analysis, and …

    Bangalore, IndiaHybridFull-time
    Active
  16. MS Engineer L2, Backup

    NTT DATA

    As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will maintain clients' IT infrastructure, proactively monitor incidents, resolve technical problems, manage work queues, collaborate with teams, …

    Chennai, IndiaOn-siteFull-time
    Active
  17. MS Service Desk Analyst

    NTT DATA

    MS Service Desk Analyst at NTT DATA handles client requests, logs incidents, diagnoses issues, and resolves tickets per SLA using standard tools. Escalates when needed, provides first-call resolution, and coordinates …

    Bangalore, IndiaHybridFull-time
    Active
  18. Cross Technology Managed Services Engineer

    NTT DATA

    Cross Technology Managed Services Engineer (L2) at NTT DATA provides second‑line support for incidents and requests across Cloud, Security, Networking, Applications, and Collaboration domains. The role monitors work …

    Pune, IndiaOn-siteFull-time
    Active
  19. Middleware - Axway MFT Tools Administrator

    NTT DATA

    Middleware - Axway MFT Tools Administrator at NTT DATA Hyderabad. Lead managed services for middleware and ErP technologies, ensuring seamless operation of client applications. Resolve incidents, apply monitoring tools, …

    Hyderabad, IndiaHybridFull-time
    Active
  20. Security Managed Services Engineer

    NTT DATA

    Security Managed Services Engineer (L3) at NTT DATA leads secure infrastructure for clients. Drives incident resolution, monitoring, and configuration across client sites. Handles third‑line support, root‑cause …

    Bangalore, IndiaHybridFull-time
    Active