Itil Processes jobs
Explore 97 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsGlobal ITIL, Quality Operations Manager
CubicGlobal ITIL & Service Quality Manager at Cubic leads Change, Knowledge, Problem, and Quality Management functions worldwide. Responsible for driving adherence to ITIL processes, improving effectiveness through …
Hyderabad, Telangana, IndiaOn-siteFull-timeActiveITIL Process Manager (Program Manager)
Blue YonderProgram Manager responsible for designing, improving, and operationalizing ITSM processes across the enterprise, focusing on incident, problem, change, and service availability management.
Hyderabad, IndiaOn-siteFull-timeActiveSr Support Engineer 1 - Windows Server Admin/ITIL/Azure/VMware
Blue YonderWe are seeking an experienced Windows Systems Engineer to manage, maintain, and optimize our enterprise Windows server environment. The role involves deploying and configuring Windows servers, ensuring system security, …
Coimbatore, IndiaOn-siteFull-timeActiveService Desk & Deskside Lead
Kyndryl HoldingsService Desk & Deskside Lead at Kyndryl leads client-facing support, managing incident, request, and escalation processes per ITIL. The role oversees 24×7 Service Desk operations, monitors SLA, CSAT, and backlog, and …
Noida, Uttar Pradesh, IndiaOn-siteFull-timeActiveITSM Process Lead
MichelinLead design, implementation, governance of ITIL processes across IT organization. Own Incident, Change, Problem, Service Request processes. Monitor KPIs, SLAs, audit performance. Drive CSI initiatives, data‑driven …
Pune, IndiaOn-siteFull-timeActiveIncident Management/ ITIL
IQVIA (formally Quintiles IMS)Incident Manager at IQVIA Analytics Services Private Limited coordinates incident resolution, facilitates incident bridges, and ensures timely updates to technical teams, service owners, and end users. The role …
Kochi,IndiaFull-timeActiveTechnical Account Advisor - TAM/ITIL/Account Management/Customer Success
Blue YonderTechnical Account Advisor responsible for managing enterprise customer portfolios, ensuring SaaS policy compliance, driving service delivery, and managing escalations. Leads remediation plans, builds long‑term …
Bangalore, IndiaOn-siteFull-timeActiveGlobal Duty Service Manager
CubicThe Global Duty Service Manager ensures smooth IT operations across Cubic by managing major incidents, escalations, and service performance. This role leads communication during high-priority events and supports global …
Hyderabad, TelanganaHybridFull timeActiveIT Service Desk ITIL ServiceNow
INFOSYS LTD.Cloud and Infrastructure Services team at Infosys delivers high‑quality IT service management solutions. The role interfaces with clients to ensure quality assurance, issue resolution, and customer satisfaction while …
Bangalore, Karnataka, IndiaOn-siteFull-timeActiveService Desk, Subject Matter Expert
Kyndryl HoldingsService Desk Subject Matter Expert at Kyndryl leads Digital Workforce Services quality delivery, process improvement, and training. Drives Agile practices, manages knowledge base, ensures ITIL compliance, and supports …
Bangalore, Karnataka, IndiaHybridFull-timeActiveIT Operations & Support Engineer
AirbusAirbus India seeks an IT Operations & Support Engineer to manage day‑to‑day operations of EA platforms (EAR, EAMR, EADA). Lead ITIL processes, monitor performance, maintain databases, support dev lifecycle, manage …
Bangalore, IndiaOn-siteFull-timeActiveSupport Engineer - Windows Server Admin/ITIL/Azure/VMware
Blue YonderSupport Engineer 2 – Windows Server Admin/ITIL/Azure/VMware at Blue Yonder. We seek an experienced Windows Systems Engineer to manage, maintain, and optimize our enterprise Windows server environment. Responsibilities …
Coimbatore, IndiaOn-siteFull-timeActiveSr Support Engineer - Windows Server Admin/ITIL/Azure/VMware
Blue YonderBlue Yonder seeks an experienced Windows Systems Engineer to oversee and optimize its enterprise Windows server environment. The role involves deploying and configuring Windows Server 2012‑2022, managing Active …
Bangalore, IndiaOn-siteFull-timeActiveService Expert ITSM
SanofiService Expert ITSM leads the global Service Request Management process at Sanofi, ensuring efficient, compliant fulfillment aligned with ITIL best practices. The role owns process design, governance, and continuous …
Hyderabad, IndiaOn-siteFull-timeActiveManager ITIL Support
IQVIA (formally Quintiles IMS)Manager - ITIL Support responsible for end-to-end ownership of IQVIA Laboratories applications, ensuring regulatory compliance, audit readiness, and production support. Partners with Product Owners, Business, and …
Bangalore, IndiaOn-siteFull-timeActiveSenior Technical Operations Analyst
Ameriprise FinancialSenior Technical Operations Analyst at Ameriprise India LLP. Lead Windows Server and VMware vSphere 7.x support, automate with Ansible/PowerShell, manage ServiceNow ITIL processes, monitor performance, and drive …
Hyderabad, Telangana, IndiaHybridFull-timeActiveSenior Technical Consultant - Major Incident Management/ITIL/Problem Management/Change Management/SLA Management
Blue YonderSenior Technical Consultant with 7-10 years in infrastructure support, specializing in incident, problem, and change management across Azure and VMware environments. Expert in root cause analysis, automation, and ITIL …
Coimbatore, IndiaOn-siteFull-timeActiveIncident Manager - Cloud Infrastructure
athenahealthJoin athenahealth’s Cloud Infrastructure Engineering team in Bangalore as an Incident Manager. You’ll lead rapid incident resolution, coordinate cross‑functional stakeholders, and drive continuous improvement of …
Bangalore, IndiaOn-siteFull-timeActiveIncident Manager - ITIL l Major incident l Escalation l 3y to 6y
TrellixGlobal Incident and Escalation Management team at Skyhigh Security drives end‑to‑end resolution of critical customer incidents. The Incident Manager owns escalation workflows, coordinates cross‑functional teams, and …
Bangalore,IndiaFull-timeActiveITSM Support Specialist
NXP SemiconductorsITSM Support Specialist role at NXP Semiconductors in Noida. The position supports and enhances ITSM processes in a large, high‑tech enterprise, operating 24/7 to provide global user support. Responsibilities include …
Noida, IndiaOn-siteFull-timeActive