Grievance Resolution jobs
Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.
Current openings
Showing 20 jobsGrievance Specialist
HealthfirstAppeals & Grievances (A&G) team at Healthfirst, a non‑clinical unit focused on resolving member and authorized representative grievances across Medicare, Medicaid, CHPlus, SHP, QHP, EP, and CompleteCare. The specialist …
Remote - MARemoteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer trust by swiftly resolving escalations across branches, experience centres and digital channels. The Officer leads …
Mumbai,Maharashtra,IndiaFull-timeActiveGrievance Advisor
PhonePeSupport PhonePe customers by resolving account and transaction queries, flagging patterns, and improving support processes. Handle phone and data channels, meet productivity goals, and educate users on PhonePe features. …
Bengaluru,IndiaOn-siteFull-timeActiveManager
HDFC ERGOSales Escalation & Grievance – PAN India team at HDFC ERGO handles sales queries and grievances across the country, ensuring 100% resolution. The role manages CRM escalations, conducts data purging for vendors, and …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances for the Sky channel, ensuring timely resolution and satisfaction. The role manages inbound complaints, documents issues, and coordinates with …
Thane,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Bank grievance team at Kotak Mahindra Bank focuses on restoring consumer trust through swift resolution of escalations. The Officer handles senior stakeholder interactions, drives service recovery projects, and …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal - RM-Sky Channel
Kotak Mahindra BankResponsible for handling customer grievances within the RM-Sky Channel, ensuring timely resolution and maintaining high customer satisfaction. Works closely with inbound teams to analyze issues, provide solutions, and …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking team at Kotak Mahindra Bank focuses on restoring consumer trust through swift grievance resolution. The Grievance Redressal Officer handles escalations at the Senior Management Desk, collaborates with …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankGrievance Redressal Officer responsible for handling customer complaints, investigating issues, and ensuring timely resolution within Kotak Mahindra Bank's consumer banking division.
Mumbai, Maharashtra, IndiaOn-siteFull-timeActivePHI - Lead- Grievance Management
Prudential FinancialPrudential, a global insurer, is partnering with HCL to launch a standalone Indian health insurance company. The role of Grievance Management Lead in Mumbai involves overseeing a complaints team, managing regulatory and …
Mumbai, IndiaOn-siteFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by efficiently resolving escalations received at the Senior Management Desk. The officer handles end‑to‑end …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveSky Service Grievance Redressal - RM-Sky Channel
Kotak Mahindra BankSky Service Grievance Redressal team at Kotak Mahindra Bank drives customer issue resolution for the RM‑Sky Channel. The role handles escalated complaints, coordinates with product and operations to deliver timely …
Thane, Maharashtra, IndiaOn-siteFull-timeActiveQuality Assurance Specialist-Appeal & Grievance
Alignment HealthAlignment Health’s Quality Assurance Specialist on Appeals & Grievances drives data accuracy and regulatory compliance for CMS Star Measurement outcomes. The role monitors timeliness, validates data, produces reports, …
Anywhere in the U.S.Full-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank handles consumer escalations and drives service recovery across branches, contact centres and digital channels. The officer resolves high‑severity issues, …
Mumbai,Maharashtra,IndiaOn-siteFull-timeActiveGrievance Redressal Officer-HO & SUPPORT
Kotak Mahindra BankGrievance Redressal Officer at Kotak Mahindra Bank, responsible for managing customer complaints and ensuring timely resolution across the bank’s consumer banking division. Handles escalation, root‑cause analysis, and …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveSky Service Grievance Redressal, Customer Service
Kotak Mahindra BankCustomer Service team at Kotak Mahindra Bank handles client grievances through the Sky channel. The role resolves service issues, coordinates with internal departments, and ensures compliance with banking standards. …
Thane,Maharashtra,IndiaOn-siteFull-timeActiveLegal Case Manager
NexthireWebnyay is a legal technology platform that streamlines grievance and dispute resolution for government bodies, businesses, and organizations. We are seeking a dedicated Legal Case Manager to join our Noida team. In …
Noida, IndiaHybridFull-timeActiveGrievance Redressal Officer
Kotak Mahindra BankConsumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by resolving escalations and improving service quality. The officer drives NPS, collaborates with senior …
Mumbai, Maharashtra, IndiaOn-siteFull-timeActiveGrievance Management and IRDA Reporting Manager
Aditya Birla Capital LtdCustomer Service team at Aditya Birla Capital handles grievance resolution and regulatory reporting for life insurance. The Manager leads a team to monitor SLA compliance, resolve escalated complaints, and produce …
Thane,Maharashtra,IndiaFull-timeActiveRetainers
eClerx ServicesHR Business Partner team at eClerx Services focuses on delivering strategic HR support and driving employee engagement across the organization. The role handles employee queries, grievance resolution, performance …
Pune,Maharashtra,IndiaOn-siteContractActive