India jobs / Grievance Resolution

Grievance Resolution jobs

Explore 19 current openings. Compare roles, companies, locations, and work options, then open any job to view the full details.

Current openings

Showing 20 jobs
  1. Grievance Specialist

    Healthfirst

    Appeals & Grievances (A&G) team at Healthfirst, a non‑clinical unit focused on resolving member and authorized representative grievances across Medicare, Medicaid, CHPlus, SHP, QHP, EP, and CompleteCare. The specialist …

    Remote - MARemoteFull-time
    Active
  2. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer trust by swiftly resolving escalations across branches, experience centres and digital channels. The Officer leads …

    Mumbai,Maharashtra,IndiaFull-time
    Active
  3. Grievance Advisor

    PhonePe

    Support PhonePe customers by resolving account and transaction queries, flagging patterns, and improving support processes. Handle phone and data channels, meet productivity goals, and educate users on PhonePe features. …

    Bengaluru,IndiaOn-siteFull-time
    Active
  4. Manager

    HDFC ERGO

    Sales Escalation & Grievance – PAN India team at HDFC ERGO handles sales queries and grievances across the country, ensuring 100% resolution. The role manages CRM escalations, conducts data purging for vendors, and …

    Mumbai,Maharashtra,IndiaOn-siteFull-time
    Active
  5. Sky Service Grievance Redressal, Customer Service

    Kotak Mahindra Bank

    Customer Service team at Kotak Mahindra Bank handles client grievances for the Sky channel, ensuring timely resolution and satisfaction. The role manages inbound complaints, documents issues, and coordinates with …

    Thane,Maharashtra,IndiaOn-siteFull-time
    Active
  6. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Bank grievance team at Kotak Mahindra Bank focuses on restoring consumer trust through swift resolution of escalations. The Officer handles senior stakeholder interactions, drives service recovery projects, and …

    Mumbai,Maharashtra,IndiaOn-siteFull-time
    Active
  7. Sky Service Grievance Redressal - RM-Sky Channel

    Kotak Mahindra Bank

    Responsible for handling customer grievances within the RM-Sky Channel, ensuring timely resolution and maintaining high customer satisfaction. Works closely with inbound teams to analyze issues, provide solutions, and …

    Thane, Maharashtra, IndiaOn-siteFull-time
    Active
  8. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Banking team at Kotak Mahindra Bank focuses on restoring consumer trust through swift grievance resolution. The Grievance Redressal Officer handles escalations at the Senior Management Desk, collaborates with …

    Mumbai,Maharashtra,IndiaOn-siteFull-time
    Active
  9. Grievance Redressal Officer

    Kotak Mahindra Bank

    Grievance Redressal Officer responsible for handling customer complaints, investigating issues, and ensuring timely resolution within Kotak Mahindra Bank's consumer banking division.

    Mumbai, Maharashtra, IndiaOn-siteFull-time
    Active
  10. PHI - Lead- Grievance Management

    Prudential Financial

    Prudential, a global insurer, is partnering with HCL to launch a standalone Indian health insurance company. The role of Grievance Management Lead in Mumbai involves overseeing a complaints team, managing regulatory and …

    Mumbai, IndiaOn-siteFull-time
    Active
  11. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by efficiently resolving escalations received at the Senior Management Desk. The officer handles end‑to‑end …

    Mumbai,Maharashtra,IndiaOn-siteFull-time
    Active
  12. Sky Service Grievance Redressal - RM-Sky Channel

    Kotak Mahindra Bank

    Sky Service Grievance Redressal team at Kotak Mahindra Bank drives customer issue resolution for the RM‑Sky Channel. The role handles escalated complaints, coordinates with product and operations to deliver timely …

    Thane, Maharashtra, IndiaOn-siteFull-time
    Active
  13. Quality Assurance Specialist-Appeal & Grievance

    Alignment Health

    Alignment Health’s Quality Assurance Specialist on Appeals & Grievances drives data accuracy and regulatory compliance for CMS Star Measurement outcomes. The role monitors timeliness, validates data, produces reports, …

    Anywhere in the U.S.Full-time
    Active
  14. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Banking Grievance Redressal team at Kotak Mahindra Bank handles consumer escalations and drives service recovery across branches, contact centres and digital channels. The officer resolves high‑severity issues, …

    Mumbai,Maharashtra,IndiaOn-siteFull-time
    Active
  15. Grievance Redressal Officer-HO & SUPPORT

    Kotak Mahindra Bank

    Grievance Redressal Officer at Kotak Mahindra Bank, responsible for managing customer complaints and ensuring timely resolution across the bank’s consumer banking division. Handles escalation, root‑cause analysis, and …

    Mumbai, Maharashtra, IndiaOn-siteFull-time
    Active
  16. Sky Service Grievance Redressal, Customer Service

    Kotak Mahindra Bank

    Customer Service team at Kotak Mahindra Bank handles client grievances through the Sky channel. The role resolves service issues, coordinates with internal departments, and ensures compliance with banking standards. …

    Thane,Maharashtra,IndiaOn-siteFull-time
    Active
  17. Legal Case Manager

    Nexthire

    Webnyay is a legal technology platform that streamlines grievance and dispute resolution for government bodies, businesses, and organizations. We are seeking a dedicated Legal Case Manager to join our Noida team. In …

    Noida, IndiaHybridFull-time
    Active
  18. Grievance Redressal Officer

    Kotak Mahindra Bank

    Consumer Banking Grievance Redressal team at Kotak Mahindra Bank focuses on restoring consumer confidence by resolving escalations and improving service quality. The officer drives NPS, collaborates with senior …

    Mumbai, Maharashtra, IndiaOn-siteFull-time
    Active
  19. Grievance Management and IRDA Reporting Manager

    Aditya Birla Capital Ltd

    Customer Service team at Aditya Birla Capital handles grievance resolution and regulatory reporting for life insurance. The Manager leads a team to monitor SLA compliance, resolve escalated complaints, and produce …

    Thane,Maharashtra,IndiaFull-time
    Active
  20. Retainers

    eClerx Services

    HR Business Partner team at eClerx Services focuses on delivering strategic HR support and driving employee engagement across the organization. The role handles employee queries, grievance resolution, performance …

    Pune,Maharashtra,IndiaOn-siteContract
    Active